2020 -2024 Senior Manager of Technical Account Management @
2019 -2020 Senior Manager of Solution Design @
2018 -2018 Senior Manager of Training @
2016 -2018 Manager of Training @
2015 -2016 Account Manager @
2012 -2015 Director of Customer Contact Management @ NCO Financial Systems
2005 -2012 Manager of Customer Contact Management @ NCO Financial Systems
2000 -2005 Dialer Support Manager @ Risk Management Alternatives
1996 -2000 Dialer Manager @
Michael Fultz Education
University of Michigan
Bachelor of Arts (History)
1991-1995
Michael Fultz Skills
IVR
Call Center
Credit
Compliance
Predictive Dialers
Process Improvement
Crystal Reports
FDCPA
Dialers
Call Centers
Vendor Management
CRM
Outsourcing
Avaya
Workforce Management
Skip Tracing
Analysis
BPO
Executive Management
Credit Cards
Loss Mitigation
Customer Experience
Financial Services
Inbound Marketing
Analytics
Contact Centers
Call Center Development
Risk Management
Michael Fultz Summary
Michael Fultz, based in Atlanta, GA, US, is currently a Manager, Education at LiveVox. Michael Fultz brings experience from previous roles at LiveVox. Michael Fultz holds a 1991 - 1995 Bachelor of Arts in History @ University of Michigan. With a robust skill set that includes IVR, Call Center, Credit, Compliance, Predictive Dialers and more. Michael Fultz has 2 emails and 1 mobile phone numbers on RocketReach.
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