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Michael Fultz Location
Atlanta, GA, US
Michael Fultz Work
Manager, Education @ (August 2024 - Present)
Lead Education Professional @ (January 2023 - July 2024)
Senior Manager of Technical Account Management @ (October 2020 - June 2024)
Senior Manager of Solution Design @ (January 2019 - September 2020)
Senior Manager of Training @ (March 2018 - December 2018)
Manager of Training @ (March 2016 - February 2018)
Account Manager @ (June 2015 - February 2016)
Director of Customer Contact Management @ NCO Financial Systems (May 2012 - May 2015)
Manager of Customer Contact Management @ NCO Financial Systems (November 2005 - April 2012)
Dialer Support Manager @ Risk Management Alternatives (November 2000 - October 2005)
Dialer Manager @ (December 1996 - October 2000)
Michael Fultz Education
University of Michigan
Bachelor of Arts (History)
1991-1995
Michael Fultz Skills
IVR
Call Center
Credit
Compliance
Predictive Dialers
Process Improvement
Crystal Reports
FDCPA
Dialers
Call Centers
Vendor Management
CRM
Outsourcing
Avaya
Workforce Management
Skip Tracing
Analysis
BPO
Executive Management
Credit Cards
Analytics
Call Center Development
Contact Centers
Customer Experience
Financial Services
Inbound Marketing
Loss Mitigation
Risk Management
Michael Fultz Summary
Michael Fultz, based in Atlanta, GA, US, is currently a Manager, Education at LiveVox. Michael Fultz brings experience from previous roles at LiveVox. Michael Fultz holds a 1991 - 1995 Bachelor of Arts in History @ University of Michigan. With a robust skill set that includes IVR, Call Center, Credit, Compliance, Predictive Dialers and more. Michael Fultz has 2 emails and 1 mobile phone numbers on RocketReach.
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