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Michael Friedland Location
Clermont, FL, US
Michael Friedland Work
Call Center Supervisor @ (February 2025 - Present)
Call Center Prodessional in Transition @ In search of new opportunities (July 2024 - February 2025)
Call Center Supervisor @ (December 2014 - July 2024)
Professional in career transition @ Professional in career transition (December 2011 - December 2014)
Floor Manager @ US Support Company (April 2005 - April 2010)
CCM @ (January 2006 - January 2010)
Floor Manager @ The Answer Group (TAG) (January 2000 - January 2005)
Floor Manager @ The Answer Group (January 1996 - January 2004)
IT Professional @ KidSource (January 1992 - January 1996)
Michael Friedland Education
Broward College 1990-1992
University of Florida 1986-1990
Michael Friedland Skills
Account Management
CRM
Call Center
Call Center Administration
Call Center Development
Call Centers
Change Management
Coaching
Communication
Contact Center Management
Contact Center Operations
Contact Centers
Customer Experience
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Employee Relations
Employee Training
Human Resources
Interpersonal Skills
Leadership
Leadership Development
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Networking
Operations Management
Outsourcing
Performance Management
Performance Reviews
Presentation Skills
Presentations
Process Improvement
Project Management
Project Planning
Reading Comprehension
Recruiting
Resolving Issues
Retail
Sales
Sales Management
Sales Operations
Soft Skills
Software Documentation
Strategic Planning
Strategy Implementation
Supervisory Skills
System Performance
Team Building
Team Leadership
Team Management
Teamwork
Technical Support
Telecommunications
Time Management
Training
Training and Development (HR)
Troubleshooting
Vendor Management
Workforce Management
Michael Friedland Summary
Michael Friedland, based in Clermont, FL, US, is currently a Call Center Supervisor at Comcast. Michael Friedland brings experience from previous roles at In search of new opportunities, Comcast Cable, Professional in career transition and US Support Company. Michael Friedland holds a 1990 - 1992 Broward College. With a robust skill set that includes Account Management, CRM, Call Center, Call Center Administration, Call Center Development and more. Michael Friedland has 2 emails and 5 mobile phone numbers on RocketReach.
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