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Michael Foster Location
Colorado Springs, CO, US
Michael Foster Work
Call Center Director @ (April 2026 - Present)
Customer Service Manager @ (November 2024 - April 2026)
Customer Service Manager @ (November 2024 - April 2026)
Customer Service Manager @ (November 2024 - April 2026)
Operations Manager - Loyalty Center of Excellence at Comcast Cable @ (March 2019 - December 2023)
Workforce Management Supervisor-West Division @ (April 2014 - March 2019)
Service Center Workforce Manager-Connect For Health Colorado @ (June 2013 - March 2014)
Assistant Director- Customer Care @ (April 2012 - February 2013)
Assistant Director - Enhanced Services @ (August 2010 - April 2012)
Team Lead, Customer Care - Enhanced Services and Ancillary Sales @ (February 2009 - August 2010)
Customer Service Manager @ Liberty Wire & Cable (March 2007 - October 2008)
WWII extras @ Movie Soldiers (February 2001 - December 2006)
Operations Project Manager @ (January 2003 - January 2006)
Dealer Operations Manager @ (January 1994 - January 1998)
Michael Foster Education
Oregon State University
Organizational Behavior (Organizational Behavior)
Michael Foster Skills
Account Growth
Account Management
Analysis
Audio Conferencing
Brand Loyalty
Budgets
Business Analysis
Business Development
Business Initiatives
Business Process Improvement
CRM
CSRs
Call Center
Call Center Administration
Call Centers
Change Management
Cloud Computing
Coaching
Commercial Awareness
Competitive Analysis
Contact Center Management
Contact Center Operations
Continuous Improvement
Cross-functional Team Leadership
Customer Analysis
Customer Engagement
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Success
Customer Support
Delegation
Direct Sales
E-Commerce
Emerging Trends
Employee Engagement
Employee Training
Executive Visibility
Forecasting
Global Cross-Functional Team Leadership
Hiring
Interpersonal Skills
Key Account Management
Leadership
Leadership Development
Managed Services
Management
Microsoft Office
Monitoring Performance
Negotiation
New Business Development
Onboarding
Operational Planning
Operations Management
Organizational Leadership
Patient Care Management
People Management
Performance Management
Performance Reviews
Problem Solving
Process Improvement
Product Management
Professional Services
Project Management
SaaS
Sales
Sales Management
Sales Processes
Salesforce.com
Software Documentation
Start-ups
Strategic Leadership
Strategic Partnerships
Strategic Planning
Strategic Thinking
Strategy
Succession Planning
System Administration
Talent Management
Team Building
Team Leadership
Team Management
Team Motivation
Team Operations
Teamwork
Telecommunications
Time Management
Tracking Solutions
Training
Training and Development (HR)
Troubleshooting
Vendor Management
Video Conferencing
Workforce Planning
Start Ups
Cross Functional Team Leadership
Research
Requirements Analysis
SharePoint
SDLC
Web Applications
Data Analysis
Visio
Quality Assurance
Oracle
Java
Contact Centers
Testing
Business Requirements
MS Project
JavaScript
Business Intelligence
Requirements Gathering
SQL
Integration
MySQL
Access
Databases
Michael Foster Summary
Michael Foster, based in Colorado Springs, CO, US, is currently a Call Center Director at Peak Dental Services. Michael Foster brings experience from previous roles at Current Media Group LLC, La Senza, Club Monaco and Comcast. Michael Foster holds a Organizational Behavior in Organizational Behavior @ Oregon State University. With a robust skill set that includes Account Growth, Account Management, Analysis, Audio Conferencing, Brand Loyalty and more. Michael Foster has 1 emails and 2 mobile phone numbers on RocketReach.
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