Michael English Email & Phone Number
Founder and Consultant @ Orlando Consulting Group
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Michael English Location
- Orlando, FL, US
Michael English Work
- 2007 -now Founder and Consultant @
- 2016 -2018 SVP, Customer Contact Centers Worldwide @
- 2014 -2016 SVP, Customer Contact Centers Worldwide and Electronic Distribution @
- 2003 -2014 VP, Customer Contact Centers Worldwide @
- 1998 -2003 Management Trainee, various Leadership roles @
- 1995 -1998 Vice President Sales Development @ Global Conextions, Inc.
- 1991 -1995 Director, Reservation Sales @
Michael English Education
- University of Massachusetts at Amherst - Isenberg School of Management 1981-1985
Michael English Skills
- Revenue Analysis
- Hospitality
- Hotels
- Hospitality Management
- Brand Loyalty
- Yield Management
- Resorts
- Hospitality Industry
- Hotel Management
- Front Office
- Team Building
- Tourism
- Management
- Budgets
- Leadership
- Pre-opening
- Banquets
- Marketing Strategy
- Contact Centers
- Customer Satisfaction
- Meeting Planning
- Food & Beverage
- Restaurants
- Forecasting
- Catering
- Online Travel
- Leisure
- P&L
- Revenue Forecasting
- Hiring
- Incentives
- Restaurant Management
- Trade Shows
- Business Travel
- Menu Development
- Travel Management
- Luxury
- Opening Hotels
- Rooms Division
- Property Management Systems
- People Development
- Business Process
- Operational Planning
- Strategic Planning
- Operations Management
- Customer Service
- Customer Retention
- Guest Service Management
- People Management
- Customer Loyalty
- Marketing
- Social Media
- Manufacturing
- Supply Chain Management
- Analytics
- Community Service
- Business Transformation
- Management Consulting
- Retail
- Strategy
- Change Management
- Public Relations
- Training
- Sales
- Food and Beverage
- Business Process Improvement
- Media Relations
- Cross Functional Team Leadership
- Mergers and Acquisitions
- Process Improvement
- Reservations
- FMCG
- Supply Chain Optimization
- Consulting
- Program Management
- Fast Moving Consumer Goods Fmcg
- Supply Chain
- Pre Opening
- Vacation
- Business Strategy
- Customer Relationship Management Crm
- Business Development
- Customer Experience Consulting
- Contact Center Management
- Customer Journey Mapping
- Project Management
- Customer Relationship Management
Michael English Summary
- Michael English, based in Orlando, FL, US, is currently a Founder and Consultant at Orlando Consulting Group. Michael English brings experience from previous roles at Marriott International and Starwood Hotels & Resorts Worldwide, Inc.. Michael English holds a 1981 - 1985 University of Massachusetts at Amherst - Isenberg School of Management. With a robust skill set that includes Revenue Analysis, Hospitality, Hotels, Hospitality Management, Brand Loyalty and more. Michael English has 2 emails and 3 mobile phone numbers on RocketReach.
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