Michael Eberlein Email & Phone Number
Enterprise Customer Success Manager @ O'Reilly Media
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Michael Eberlein Location
- Chicago, IL, US
Michael Eberlein Work
- Enterprise Customer Success Manager @ (January 2022 - Present)
- Senior Customer Success Manager @ (January 2016 - December 2021)
- QA Auditor Operations @ (January 2015 - January 2016)
Michael Eberlein Education
- Western Illinois University
Bachelor of Science (B.S.) (Law Enforcement & Justice Administration)
2008-2011
Michael Eberlein Skills
- Active Listening
- Churn Prevention
- Client Relations
- Communication
- Conflict Resolution
- Continuous Improvement
- Creative Problem Solving
- Critical Thinking
- Cross-functional Collaborations
- Customer Advocacy
- Customer Journey Mapping
- Customer Onboarding
- Customer Relationship Management (CRM)
- Data Interpretation
- Feedback Loops
- Goal Setting
- Handling Ambiguity
- Interpersonal Skills
- Learning Agility
- Mentoring
- Organization Skills
- Organizational Development
- Presentation Skills
- Problem Solving
- Project Management
- Reporting & Analysis
- Self Awareness
- Self-regulation
- Soft Skills
- Solution Orientated
- Teamwork
- Time Management
- Training
- Trust Building
- Written Communication
- GLP
- Market Research
- Managed Care
- Selling
- Transportation Management
- Leadership
- Team Management
- Recruiting
- Leadership Development
- Sales Operations
- Freight
Michael Eberlein Summary
- Michael Eberlein, based in Chicago, IL, US, is currently a Enterprise Customer Success Manager at O'Reilly Media. Michael Eberlein brings experience from previous roles at Edovo and Uber. Michael Eberlein holds a 2008 - 2011 Bachelor of Science (B.S.) in Law Enforcement & Justice Administration @ Western Illinois University. With a robust skill set that includes Active Listening, Churn Prevention, Client Relations, Communication, Conflict Resolution and more. Michael Eberlein has 3 emails and 2 mobile phone numbers on RocketReach.
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