Michael Dul Email
Director @ Celtis Solutions
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Michael Dul Location
- Edinburgh, GB
Michael Dul Work
- 2019 -now Director @
- 2020 -now Service Architect @
- 2020 -2022 Technical Product Manager (ServiceNow) @
- 2018 -2019 Deployment Lead (ServiceNow) @
- 2017 -2018 Consulting Manager @
- 2016 -2017 Senior Consultant @
- 2015 -2016 Project Lead for ITSM Toolset Integration @
- 2015 -2015 Technical Service Implementation Lead @
- 2013 -2015 Service Desk Lead and Process Owner @
- 2012 -2013 IT Support - Acting Team Lead @
- 2010 -2012 IT Support at Institute of Psychology @
- 2009 -2011 Co-owner responsible for IT @ STCS s.c.
- 2007 -2007 IT Trainee @
Michael Dul Education
- The Open University
Bachelor of Laws - LLB (Law)
2017-2026 - Uniwersytet im. Adama Mickiewicza w Poznaniu
(Psychology)
2008-2012 - University of Economics in Poznan
(Economics)
2006-2009
Michael Dul Skills
- ITIL
- Incident Management
- Service Desk
- IT Service Management
- Business Process
- Knowledge Management
- IT Management
- Service Management
- IT Operations
- Service Delivery
- Continuous Improvement
- Networking
- Business-minded
- Project Management
- Transition Management
- Office 365
- PRINCE2
- Active Directory
- Technical Support
- Integration
- Information Technology
- Management
- Infrastructure
- SLA
- Managed Services
- BMC Remedy
- Process Improvement
- Service Delivery Management
- Service Improvement
- Service Implementation
- Operational Risk Management
- Business Process Improvement
- Siam
- Leadership
- Microsoft Office
- SQL
- Business Minded
- IT Strategy
- Consulting
- Agile
- Business Analysis
- Team Leadership
- DevOps
- Change Management
- ServiceNow
- Enterprise Software
- Outsourcing
Michael Dul Summary
- Michael Dul, based in Edinburgh, GB, is currently a Director at Celtis Solutions. Michael Dul brings experience from previous roles at Hitachi Energy, Registers of Scotland, Novartis and Wipro Limited. Michael Dul holds a 2017 - 2026 Bachelor of Laws - LLB in Law @ The Open University. With a robust skill set that includes ITIL, Incident Management, Service Desk, IT Service Management, Business Process and more. Michael Dul has 2 emails on RocketReach.
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