Michael Duffy Email & Phone Number

Director Workforce Management @ ShyftOff

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Michael Duffy Location

Barva, Heredia Province, CR

Michael Duffy Work

2026 - now Director Workforce Management @ ShyftOff
2022 - 2026 Vice President Workforce Management @ itelbpo Smart Solutions
2016 - 2022 Director, Workforce Management @ Frontier Communications

2013 - 2016 Director, Global WorkForce Management @ Tele Tech Co Inc
2013 - 2013 Senior Manager, Analytics and Insight @ Sykes
2010 - 2013 Manager, Workforce Management Support @ Sykes
1998 - now Assistant Manager , Global Resource Planning @ Sykes

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Michael Duffy Education

Erie Community College, Buffalo, New York
1990 - 1992

Michael Duffy Skills

Outsourcing
Workforce Management
Call Centers

CRM
BPO
Management
Contact Centers
Operations Management
Call Center
Customer Experience

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Michael Duffy Summary

Michael Duffy, based in Barva, Heredia Province, CR, is currently a Director Workforce Management at ShyftOff. Michael Duffy brings experience from previous roles at itelCX, Frontier Communications, TeleTech and Sykes. Michael Duffy holds a 1990 - 1992 Erie Community College, Buffalo, New York. With a robust skill set that includes Outsourcing, Workforce Management, Call Centers, CRM, BPO and more. Michael Duffy has 3 emails and 2 mobile phone numbers on RocketReach.

Michael Duffy Emails

Found 3 emails

Michael Duffy Phone Numbers

Found 3 phone numbers

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- +1 202-861-XXXX
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Michael Duffy

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Houston, TX, US
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- googlemail.com
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- capgemini.fr
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Michael Duffy

CEO at SOLUTIONS GROUP INTERNATIONAL (SGI)

Riverside, CA, US
3
- solutionsgroupinternational.com
- gmail.com
- usmc.mil
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Matthew Basnight

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Ethan Reistad

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Jayden Cole

Director of Operations at ShyftOff

United States
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Louis Medina

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Nate Nammour

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- aol.com
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