Michael Drumm Email & Phone Number
Executive Customer Service Manager
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Michael Drumm Location
- Philadelphia, PA, US
Michael Drumm Work
- Executive Customer Service Manager @ Pitney Bowes Presort Services
- Executive Customer Service Manager @ Pitney Bowes (January 2008 - Present)
Michael Drumm Education
- Saint Joseph's University
Bachelor's degree (Marketing/Marketing Management, General)
1977-1981
Michael Drumm Skills
- Account Management
- B2B
- Business Analysis
- Business Development
- Business Intelligence
- Business Process Improvement
- CRM
- Call Centers
- Cold Calling
- Competitive Analysis
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- Enterprise Software
- Forecasting
- Key Account Management
- Lead Generation
- Leadership
- Major Accounts
- Managed Print Services
- Management
- Networking
- New Business Development
- Operations Management
- Outsourcing
- Process Improvement
- Product Management
- Product Marketing
- Project Management
- SaaS
- Sales
- Sales Management
- Sales Operations
- Sales Presentations
- Sales Process
- Salesforce.com
- Selling
- Service Delivery
- Solution Selling
- Start-ups
- Strategy
- Team Building
- Team Leadership
- Telecommunications
- Training
- Vendor Management
- PowerPoint
- Start Ups
- Strategic Planning
- Microsoft Office
- Cross Functional Team Leadership
Michael Drumm Summary
- Michael Drumm, based in Philadelphia, PA, US, is currently a Executive Customer Service Manager at Pitney Bowes Presort Services. Michael Drumm brings experience from previous roles at Pitney Bowes. Michael Drumm holds a 1977 - 1981 Bachelor's degree in Marketing/Marketing Management, General @ Saint Joseph's University. With a robust skill set that includes Account Management, B2B, Business Analysis, Business Development, Business Intelligence and more. Michael Drumm has 1 mobile phone numbers on RocketReach.
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