Michael Downer Email & Phone Number
Senior Consulting Manager @ valantic
5 free lookup(s).
No credit card required.
Michael Downer Location
- Spain
Michael Downer Work
- 2026 - now Senior Consulting Manager @
- 2025 - 2026 Consulting Manager @
- 2020 - 2025 Head of Process Optimisation @
- 2016 - 2020 Forecast and Planning Manager HSBC Global Operations @
- 2015 - 2016 Forecast ad Planning Manager EMEA and APAC @
- 2011 - 2015 EMEA Planning and Forecasting Manager @
- 2008 - 2011 Planning Manager @
- 2006 - 2008 Planning Manager @
- 2005 - 2006 IT-Support analyst and ACD analyst @
- 1999 - 2005 Global Operations analyst @
- 2000 - 2003 Operations Analyst @
Michael Downer Education
- Hogeschool Antwerpen
BA (Business)
1995 - 1998
Michael Downer Skills
- Call Center
- Workforce Management
- Business Process Improvement
- Operations Management
- Team Management
- Performance Management
- Contact Centers
- Project Planning
- Service Delivery
- IVR
- Customer Satisfaction
- Outsourcing
- Process Improvement
- Avaya
- Business Analysis
- IEX
- Process Scheduler
- Customer Experience
- Forecasting
- Change Management
- Mi Automation
- Data Mining
- VBA
- Microsoft Excel
- BPO
- Analysis
- ACD
- Budgets
- Capacity Planning
- PRINCE2
- Databases
- Customer Service
- Performance Improvement
- Workforce Planning
- Account Management
- Call Centers
- Leadership
- Management
- Sla
- Stakeholder Management
- Planning
- Scheduling
- EMEA
Michael Downer Summary
- Michael Downer, based in Spain, is currently a Senior Consulting Manager at valantic. Michael Downer brings experience from previous roles at valantic, HSBC and American Express Global Business Travel. Michael Downer holds a 1995 - 1998 BA in Business @ Hogeschool Antwerpen. With a robust skill set that includes Call Center, Workforce Management, Business Process Improvement, Operations Management, Team Management and more. Michael Downer has 7 emails and 2 mobile phone numbers on RocketReach.
5 free lookup(s).
No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Looking for a different Michael Downer?
Find contact details for 700 million professionals.
Top valantic Employees
Daniel Tschentscher
Managing Director and Partner I Private Equity Practice
North Rhine-Westphalia, Germany
Folker Bindewalt
Chief Information Security Officer (CISO), Head of Risk Management valantic FSA
North Rhine-Westphalia, Germany
Jaroslaw Warzecha
VP Intelligent Systems
Munich, BY, DE
Christoph Pschorn
Partner
Munich, BY, DE
Guido Schlief
Chief Commercial Officer
Munich, BY, DE
Khalid Ouaamar
Managing Director
Düsseldorf, NRW, DE
Sebastian Hauptmann
Chief Sales Officer and Chief Operating Officer
Bavaria, Germany
Reza Moussavian
Chief People Officer
Bonn, NRW, DE
Christoph Nichau
Managing Director and Partner | Private Equity Practice
North Rhine-Westphalia, Germany
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups. 
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension. 
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API. 
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co