Michael Douglas Email & Phone Number
Director of IT and Digital @ The White Rose Academies Trust
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Michael Douglas Location
- Leeds, GB
Michael Douglas Work
- 2024 -now Director of IT and Digital @
- 2022 -2024 Head of IT - White Rose Academies Trust @
- 2017 -2022 Head of IT and AV (White Rose Academies Trust) @ Luminate Education Group
- 2015 -2017 IT Operations Manager @
- 2011 -2015 ITSS Service Support Manager @
- 2008 -2011 IT Manager @ Park Lane College
- 2005 -2008 IT Support Manager @ Park Lane College
- 2004 -2005 IT Analyst @
- 2002 -2004 IT Analyst @ Co-operative Retail Services
- 2001 -2002 1st Line Technical Support - Helpdesk Technician @ HBOS Plc
- 1999 -2001 Programme Manager @ BP&D Secondment HBOS Plc
Michael Douglas Education
- University of Lancashire
BA (Hons) (European Business and Languages)
1994-1998 - Ryburn Valley High School
Michael Douglas Skills
- Change Management
- PRINCE2
- Servers
- IT Management
- Windows Server
- Team Management
- IT Strategy
- ITIL
- Outsourcing
- Management
- Microsoft Exchange
- Service Management
- Project Management
- Program Management
- Interviews
- Training
- Performance Management
- ITIL v3 Foundations Certified
- ITIL Service Strategy
- ITIL Process Implementation
- Prince Practitioner
- ITDA
- IT Service Management
- Leadership
- Coaching
- Technical Support
- Managed Services
- Public Sector
- Information Technology
- Team Leadership
- Strategy
- Stakeholder Management
- Customer Relationship Management (CRM)
- Consulting
- Business Process Improvement
- Service-Level Agreements (SLA)
- Service Delivery
- Mentoring
- IT Operations
- Incident Management
- Customer Relationship Management Crm
- Service Level Agreements Sla
- Customer Relationship Management
- Service Level Agreements
Michael Douglas Summary
- Michael Douglas, based in Leeds, GB, is currently a Director of IT and Digital at The White Rose Academies Trust. Michael Douglas brings experience from previous roles at Primary ICT Support LTD, Luminate Education Group, RM plc and Leeds City College. Michael Douglas holds a 1994 - 1998 BA (Hons) in European Business and Languages @ University of Lancashire. With a robust skill set that includes Change Management, PRINCE2, Servers, IT Management, Windows Server and more. Michael Douglas has 1 emails on RocketReach.
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