2013 -
2015 General Manager @ Harbor Hotel Provincetown
Michael Dougherty Education
Johnson and Wales University
Bachelor of Science (B.S.) (Hotel and Lodging Management)
2010
-
2013
Michael Dougherty Skills
Customer Satisfaction (CSAT)
Regulatory Compliance
Self-Management
Operational Strategy
Business Growth
Multi-Unit Management
Guest Experience
Microsoft Excel
Leadership
Account Management
Sales Processes
Customer Service Management
Project Management
Presentations
Competitive Landscape
Presentation Skills
Branch Management
Tenacious Work Ethic
Service Standards
Gross Profit Analysis
Financial Performance
Business Reviews
Coaching
Business Planning
Rooms Division
Hospitality Industry
Hotel Management
Front Office
Customer Service
Hotels
Hospitality
Communication
Compassion
Hospitality Management
Team Building
Revenue Analysis
Property Management Systems
Restaurants
Guest Service Management
Event Planning
Food & Beverage
Event Management
Management
Resorts
Time Management
Food and Beverage
Food
Housekeeping
Marketing
Strategic Planning
Engineering
Michael Dougherty Summary
Michael Dougherty, based in Westport, MA, US, is currently a Regional Director Of Operations at Lafrance Hospitality. Michael Dougherty brings experience from previous roles at Lafrance Hospitality and Harbor Hotel Provincetown. Michael Dougherty holds a 2010 - 2013 Bachelor of Science (B.S.) in Hotel and Lodging Management @ Johnson and Wales University. With a robust skill set that includes Customer Satisfaction (CSAT), Regulatory Compliance, Self-Management, Operational Strategy, Business Growth and more. Michael Dougherty has 2 emails and 1 mobile phone numbers on RocketReach.
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