Michael Dougall Email
Warranty Claims Manager @ M-Sure
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Michael Dougall Location
- Johannesburg, GP, ZA
Michael Dougall Work
- 2021 -now Warranty Claims Manager @
- 2021 -2021 Reporting Specialist @
- 2017 -2021 Supplier Specialist: Specialised Services @
- 2013 -2017 Warranty and Maintenance Auditor @
- 2012 -2013 Authorisation and Roadside Manager @
- 2011 -2012 Projects @
- 2009 -2011 SAVM Operation Supervisor @
- 2008 -2009 Service and Maintenance Call Center Supervisor @
- 2006 -2008 Profiling Consultant @
- 2005 -2006 Service and Maintenance Call Center Agent @
Michael Dougall Education
- Moonstone Compliance and Risk Management
Regulatory Exam(RE5) (Insurance)
2023-2024 - Moonstone Compliance and Risk Management
Regulatory Exam(RE1) (Insurance)
2023-2024 - Faisit
National Certificate (Finance and Financial Management Services)
2015-2016 - Southern Business School
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2010-2013 - Hoërskool Goudrif
Matric (Matriculated)
2000-2002 - Hoërskool Oosterlig 1998-1999
Michael Dougall Skills
- Leadership
- Customer Relationship Management Crm
- Team Building
- PowerPoint
- Vehicles
- Product Knowledge
- Operational Planning
- Reporting And Analysis
- Data Analysis
- Customer Satisfaction
- Automotive
- Business Development
- Business Analysis
- Call Center Administration
- Negotiation
- Team Management
- Team Leadership
- Process Improvement
- Office Administration
- Customer Service Management
- Strategic Planning
- Financial Services
- Business Planning
- Microsoft Office
- Microsoft Word
- Operations Management
- Entrepreneurship
- Microsoft Excel
- New Business Development
- Quality Auditing
- Business Process
- Change Management
- Training
- Customer Service
- Financial Analysis
- Project Planning
- KPI Reports
- Business Process Improvement
- Procurement
- Business Strategy
- Management
- Project Management
- Coaching
- Product Development
- Problem Solving
- Continuous Improvement
- Call Centers
- Key Performance Indicators
- Problem Management
- Analysis
- Customer Relationship Management
Michael Dougall Summary
- Michael Dougall, based in Johannesburg, GP, ZA, is currently a Warranty Claims Manager at M-Sure. Michael Dougall brings experience from previous roles at M-Sure and LiquidCapital. Michael Dougall holds a 2023 - 2024 Regulatory Exam(RE5) in Insurance @ Moonstone Compliance and Risk Management. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Team Building, PowerPoint, Vehicles and more. Michael Dougall has 1 emails on RocketReach.
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