Michael Doan Email & Phone Number
Associate Vice President Workforce Management @ Humana
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Michael Doan Location
- Orlando, FL, US
Michael Doan Work
- Associate Vice President Workforce Management @ (February 2025 - Present)
- Head of Trust and Safety Ops Planning and Ops Research @ (August 2022 - March 2025)
- Workforce Program Manager @ (November 2020 - May 2022)
- Workforce Program Manager Lead @ (October 2019 - November 2020)
- Head of Workflow @ (February 2019 - October 2019)
- Senior Director Workforce Planning @ (August 2015 - February 2019)
- Workforce Forecasting Manager @ (June 2009 - August 2015)
Michael Doan Education
- University of Central Florida
Michael Doan Skills
- Workforce Management
- Call Centers
- Forecasting
- Microsoft Excel
- PowerPoint
- Outlook
- Avaya
- Microsoft Office
- Process Improvement
- Analytics
- Lotus Notes
- Microsoft Word
- Customer Satisfaction
- Customer Experience
- Business Analysis
- Customer Service
- Data Analysis
- Healthcare
- Social Networking
- Demand Forecasting
- Strategy
- Call Center
- Analysis
- Strategic Planning
- Six Sigma
- Business Strategy
- Critical Thinking
- Time Management
- Leadership
- Team Leadership
- Access
- Management
- Performance Management
- Training
- Team Building
- Public Speaking
- Project Management
- Sales
- Contact Centers
- Microsoft Access
- Business Process Improvement
- Marketing
Michael Doan Summary
- Michael Doan, based in Orlando, FL, US, is currently a Associate Vice President Workforce Management at Humana. Michael Doan brings experience from previous roles at TikTok, Stripe, Google and Jet black (Walmart E-commerce). Michael Doan holds a University of Central Florida. With a robust skill set that includes Workforce Management, Call Centers, Forecasting, Microsoft Excel, PowerPoint and more. Michael Doan has 1 emails and 1 mobile phone numbers on RocketReach.
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