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Michael Dix Location
New Jersey, United States
Michael Dix Work
Financial Advisor @ (March 2024 - Present)
Vice President @ (July 2019 - March 2024)
Senior Vice President - Technology Manager at Bank of America @ (February 2013 - July 2019)
Head of Contact Center Technologies @ (January 2010 - February 2013)
Vice President, Communications Services @ (August 2006 - June 2010)
Senior Account Manager @ (July 2002 - August 2006)
Senior Manager @ Unixpros/Eclipse Networks (January 1995 - January 2002)
AVP, IBK and Global Operations Support @ (January 1992 - January 1995)
Developer @ (January 1991 - January 1993)
Michael Dix Education
New Jersey Institute of Technology
Master of Science (MS) (Computer Science)
1985-1987
Monmouth University
Bachelor of Science (BS) (Math/Computer Science)
1979-1983
Michael Dix Skills
Call Center
VoIP
Unified Communications
SIP
IVR
CTI
Genesys
Call Routing
Telephony
Cisco
Solution Architecture
Business Development
Customer Service
Avaya
SQL
Microsoft Office
Michael Dix Summary
Michael Dix, based in New Jersey, United States, is currently a Financial Advisor at Planning Alliance. Michael Dix brings experience from previous roles at Antares Capital LP, Bank of America, Guardian Life Insurance and HSBC. Michael Dix holds a 1985 - 1987 Master of Science (MS) in Computer Science @ New Jersey Institute of Technology. With a robust skill set that includes Call Center, VoIP, Unified Communications, SIP, IVR and more. Michael Dix has 3 emails and 5 mobile phone numbers on RocketReach.
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