Service Desk Coordinator @ YNHHS (May 2017 - Present)
Service Desk Technical Team Lead @ (February 2012 - November 2018)
Senior IT Support Rep @ (March 2008 - April 2012)
Customer Service Engineer @ ACS-HCS (April 2007 - March 2008)
Sr. Teleservices Representative @ (December 2005 - April 2007)
Acting Team Lead @ (April 2000 - November 2005)
Sr Technical Rep @ Concentrex (January 1999 - April 2000)
Senior Technical Support Representative @ (February 1998 - April 2000)
Laboratory Coordinator @ (January 1992 - April 1994)
Lead AN and SQS-26CX SONAR TECHNICIAN @ (May 1989 - November 1991)
Sonar Technician @ (May 1986 - May 1988)
Bootcamp and Electronics School @ (November 1985 - May 1986)
Research Assistant @ (April 1983 - April 1985)
Michael Dillman Education
Fordham University
BS (General Science)
1978-1982
Notre Dame High School
High School Diploma (College Prep)
1973-1977
St. Aedan's Catholic Elementary School 1968-1973
Michael Dillman Skills
OS X
Information Technology
Windows Server
Help Desk Support
SharePoint
Citrix
Active Directory
Data Center
Computer Hardware
Windows
Software Installation
Lotus Notes
Operating Systems
Network Connectivity
Networking
Microsoft Exchange
Troubleshooting
Blackberry Enterprise Server
Software Documentation
Vendor Management
System Administration
Process Improvement
TCP/IP
Software
Healthcare Information Technology Hit
Virtual Private Network Vpn
Healthcare Information Technology
Disaster Recovery
Windows XP
Windows 7
Technical Support
Business Process Improvement
Hardware
VPN
Remote Access
Security
Servers
System Deployment
VMware
Integration
IT Management
Virtual Private Network
Michael Dillman Summary
Michael Dillman, based in West Haven, CT, US, is currently a Servic Desk Coordinator at Yale New Haven Health System. Michael Dillman brings experience from previous roles at YNHHS, Yale New Haven Health System, People's Bank and ACS-HCS. Michael Dillman holds a 1978 - 1982 BS in General Science @ Fordham University. With a robust skill set that includes OS X, Information Technology, Windows Server, Help Desk Support, SharePoint and more. Michael Dillman has 3 emails and 3 mobile phone numbers on RocketReach.
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