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Michael Defrank Location
Florida, United States
Michael Defrank Work
Talent Development Parner @ (June 2026 - Present)
Communications Partner @ (February 2021 - June 2026)
Sr. Manager - Learning and Development @ (July 2017 - February 2021)
Learning and Development Manager - Cornerstone Brands @ (June 2014 - July 2017)
Sr. Operations and Content Partner - HSN @ (November 2013 - June 2014)
Training Partner - HSN @ (September 2010 - November 2013)
Performance Coach - HSN @ (September 2009 - September 2010)
Customer Service and eServices Representative - HSN @ (March 2008 - September 2009)
Michael Defrank Education
Youngstown State University
Business Administration and Management (General)
Michael Defrank Skills
Business Process Improvement
Call Centers
Coaching
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Employee Engagement
Employee Relations
Employee Training
Instructional Design
Leadership
Management
Performance Management
Process Improvement
Program Management
Retail
Sales
Team Building
Training
Public Speaking
Strategic Planning
Microsoft Word
Marketing
Editing
Michael Defrank Summary
Michael Defrank, based in Florida, United States, is currently a Talent Development Parner at axogen. Michael Defrank brings experience from previous roles at QVC Group. Michael Defrank holds a Business Administration and Management in General @ Youngstown State University. With a robust skill set that includes Business Process Improvement, Call Centers, Coaching, Contact Centers, Customer Experience and more. Michael Defrank has 2 emails and 3 mobile phone numbers on RocketReach.
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