Helpdesk Supervisor @ (January 2017 - January 2021)
Helpdesk Support Engineer @ (July 2015 - January 2017)
Computer Support Technician @ (August 2013 - September 2014)
Michael Dawson Education
Ulster University
Bachelor’s Degree (Computer Science)
2011-2015
Northern Regional College
Bachelor of Technology (BTech) (ICT)
2009-2011
Michael Dawson Skills
Active Directory
Cisco Systems Products
ITIL
Information Technology
Mac OS
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
Networking
Office 365
Servers
System Administration
Technical Support
Telecommunications
VMware
Windows
Windows 7
Windows Server
Windows XP
Wireless Networking
Michael Dawson Summary
Michael Dawson, based in Belfast, GB, is currently a Technical Services Manager at Precept IT. Michael Dawson brings experience from previous roles at Precept IT and BSO - Business Service Organisation. Michael Dawson holds a 2011 - 2015 Bachelor’s Degree in Computer Science @ Ulster University. With a robust skill set that includes Active Directory, Cisco Systems Products, ITIL, Information Technology, Mac OS and more. Michael Dawson has 1 emails on RocketReach.
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