2023 -
now Director of Client Services and Solutions @
2022 -
2023 Director Of Special Projects @
2018 -
2022 IT Service Manager @
2017 -
2018 IT Project Manager @
2010 -
2017 Senior Systems Engineer and Technical Lead (LYNX Computer Technologies) @
2007 -
2010 Desktop Support Technician @
2006 -
2006 Converged Network Operations Intern @
Michael Dalickas Education
Penn State University
Bachelor's (Information Sciences and Technology)
2005
-
2010
Michael Dalickas Skills
Performance Metrics
Customer Experience
Windows Server
Active Directory
Troubleshooting
Hardware
VMware
VPN
Microsoft Office
Microsoft Exchange
Virtualization
Network Hardware
Hardware Diagnostics
Cisco IOS
Hyper-V
SonicWALL
VMware vSphere
Project Planning
Project Management
Network Design
Ubiquiti
Firewalls
Network Security
Voice over IP (VoIP)
VMware Infrastructure
Team Leadership
Team Management
Key Performance Indicators
KPI Implementation
KPI Dashboards
Reporting & Analysis
KPI Reporting
Risk Assessment
Technology Evaluation
Employee Evaluation
Team Development
Technical Writing
Technical Documentation
Technical Training
Technical Presentations
Data Presentation
Solution Architecture
Financial Reporting
Analytical Skills
ConnectWise Manage
IT Service Management
Escalations Management
Aruba AOS
IT Operations
Vendor Relations
Michael Dalickas Summary
Michael Dalickas, based in Leesport, PA, US, is currently a Director of Client Services and Solutions at Stratix Systems. Michael Dalickas brings experience from previous roles at Stratix Systems. Michael Dalickas holds a 2005 - 2010 Bachelor's in Information Sciences and Technology @ Penn State University. With a robust skill set that includes Performance Metrics, Customer Experience, Windows Server, Active Directory, Troubleshooting and more. Michael Dalickas has 2 emails and 1 mobile phone numbers on RocketReach.
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