Michael Curtis Email & Phone Number

Managing Director, Head of Employee Help Service Delivery @ JPMorgan Chase & Co.

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Michael Curtis Location

Lafayette Hill, PA, US

Michael Curtis Work

2024 - now Managing Director, Head of Employee Help Service Delivery @ JPMorgan Chase & Co.
2021 - 2024 SVP, Head of the Customer Service Center @ Santander Bank, N.A.
2019 - 2021 Managing Director, Head of Consumer Contact Centers @ PT. MITSUBISHI HC CAPITAL AND FINANCE INDONESIA

2016 - 2019 Director, Operations Strategy and Business Transformation @ PT. MITSUBISHI HC CAPITAL AND FINANCE INDONESIA
2011 - 2016 SVP, Operations Strategy Executive @ Bank of America
2010 - 2011 SVP, Contact Center Sales Process Executive @ Bank of America
2007 - 2010 SVP, Contact Center Service Optimization Executive @ Bank of America
2007 - 2007 SVP, Workforce Management Executive @ Bank of America
2004 - 2006 SVP, Transition Quality and Productivity Engineer @ Bank of America
2001 - 2004 VP, Senior Performance Engineer @ Fleet Credit Card Services

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Michael Curtis Education

Villanova University
MBA (Finance, General)
Penn State University

Michael Curtis Skills

Business Strategy
Key Performance Indicators
Team Building

Channel Engagement
Mentoring
Communication
Acquisition Integration
Coaching & Mentoring
Lean Six Sigma
Performance Improvement

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Michael Curtis Summary

Michael Curtis, based in Lafayette Hill, PA, US, is currently a Managing Director, Head of Employee Help Service Delivery at JPMorganChase. Michael Curtis brings experience from previous roles at Santander Bank, N.A., MUFG and Bank of America. Michael Curtis holds a MBA in Finance, General @ Villanova University. With a robust skill set that includes Business Strategy, Key Performance Indicators, Team Building, Channel Engagement, Mentoring and more. Michael Curtis has 3 emails and 3 mobile phone numbers on RocketReach.

Michael Curtis Emails

Found 3 emails

Michael Curtis Phone Numbers

Found 5 phone numbers

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Managing Director, Head of Employee Help Service Delivery at JPMorganChase

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