Michael Curtis's Location
Lafayette Hill, PA, US
Michael Curtis's Work
- SVP, Head of the Customer Service Center @ Santander Bank, N.A.
- Managing Director, Head of Consumer Contact Centers @ PT. MITSUBISHI HC CAPITAL AND FINANCE INDONESIA
- Director, Operations Strategy and Business Transformation @ PT. MITSUBISHI HC CAPITAL AND FINANCE INDONESIA
- SVP, Operations Strategy Executive @ Bank of America
- SVP, Contact Center Sales Process Executive @ Bank of America
- SVP, Contact Center Service Optimization Executive @ Bank of America
- SVP, Workforce Management Executive @ Bank of America
- SVP, Transition Quality and Productivity Engineer @ Bank of America
- VP, Senior Performance Engineer @ Fleet Credit Card Services
- Manager and Industrial Engineer @ Armstrong World Industries
Michael Curtis's Education
- Villanova University
MBA (Finance, General)
- Penn State University
Bachelor of Science (Industrial Engineering)
Michael Curtis's Skills
- Strategy
- Process Design
- Business Transformation
- Six Sigma
- Call Centers
- Process Improvement
- Business Process Improvement
- Banking
- Process Excellence
- Risk Management
Michael Curtis's Summary
Michael Curtis, based in Lafayette Hill, PA, US, is currently a SVP, Head of the Customer Service Center at Santander Bank, N.A., bringing experience from previous roles at MUFG and Bank of America. Michael Curtis holds a MBA in Finance, General @ Villanova University. With a robust skill set that includes Strategy, Process Design, Business Transformation, Six Sigma, Call Centers and more, Michael Curtis contributes valuable insights to the industry. Michael Curtis has 2 emails and 1 mobile phone number on RocketReach.
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