Manager, IT Support Service @ (January 2018 - September 2020)
Supervisor, IT ESS and IT Service Assurance @ (January 2014 - January 2018)
Supervisor, Desktop Support @ (January 2004 - January 2014)
Systems Admin (NOC) @ (January 2003 - January 2004)
Desktop Support Analyst @ (January 2002 - January 2003)
Network Engineer @ (January 2000 - January 2001)
Information Technology Analyst and Technical Consultant and Systems Programmer and Contractor @ (January 1998 - June 2000)
Programmer and Analyst @ (January 1998 - January 1998)
Network Engineer and Administrator @ Greenwood Mills, Inc. (January 1995 - January 1998)
LAN and Microcomputer Specialist @ (January 1993 - January 1995)
Programmer and Analyst @ (January 1990 - January 1993)
Director and Instructor @ (January 1986 - January 1990)
Michael Culbertson Education
School of Computer Technology - Pittsburgh, PA
Certificate (Business Programmng)
1986-1986
Charleston Southern University
Mathematics
1981-1982
Michael Culbertson Skills
Research Skills
Analytics
Project Management
Adaptability
Budget Management
Enterprise IT Strategy
IT Project & Program Management
Resiliency
Readiness
Vendor Management
Creative Problem Solving
Problem Solving
Corrective Actions
Executive Visibility
Industry standards
C-Level Communications
Key Metrics
Perspicacity
Leadership
Team Leadership
Management
Customer Service
Customer Experience
Communication
Analytical Skills
Research
Service Delivery
Process Improvement
ITIL
Major Incident Management
ITIL Certified
Performance Metrics
Metrics Reporting
Multi-Cultural Team Leadership
Strategic Partnerships
Cross-functional Team Leadership
ITIL Process Implementation
Team Building
Information Technology
Trend Analysis
Troubleshooting
Service Desk
Technical Support
Business Analysis
Business Process Improvement
Incident Management
Problem Management
Microsoft Excel
Microsoft Office
Leadership Development
People Skills
Employee Training
Technical Leadership
Emotional Intelligence
Coaching
Mentoring
Teaching
Presentations
People Development
Teamwork
Reading People
Networking
Service Desk Management
Candor
Artificial Intelligence for Business
Artificial Intelligence (AI)
Generative AI
AI / Artificial Intelligence
Automation
Azure Devops
Cloud (AWS)
Command Center / Major Incident Management
Data Engineering
DevOps
Digital Workplace
Employee Engagement
End User Services
Endpoint Management
Global Teams
IT Operations
IT Strategy
Microsoft Copilot
Stakeholder Management
data platforms
digital workplace leader
executive communication
head of end user services
SharePoint
Cisco Technologies
Windows
Youth Leadership
Visio
Cross Functional Team Leadership
Training
Multi Cultural Team Leadership
Educational Leadership
Desktop Support Management
4 Disciplines of Execution
Michael Culbertson Summary
Michael Culbertson, based in Columbus, OH, US, is currently a Manager, Technology Engineering at Aflac. Michael Culbertson brings experience from previous roles at Aflac. Michael Culbertson holds a 1986 - 1986 Certificate in Business Programmng @ School of Computer Technology - Pittsburgh, PA. With a robust skill set that includes Research Skills, Analytics, Project Management, Adaptability, Budget Management and more. Michael Culbertson has 7 emails and 1 mobile phone numbers on RocketReach.
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