Michael Craig Email & Phone Number

Director of Operations and Property Safety Leader @ Newport Aquarium

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Michael Craig Location

United States

Michael Craig Work

Director of Operations and Property Safety Leader @ (March 2023 - Present)
Regional Manager @ (January 2022 - March 2023)
Continuous Improvement Mgr and Guest Experience Mgr @ (May 2017 - April 2022)
Service Operations Manager @ (March 2014 - April 2022)
Director of Mutuels Manager and Guest Experience and Continuous Improvement and Racing Security) @ (January 2018 - January 2022)
Hotel Valet and Bell service Manager @ Tri-State Parking (July 2009 - March 2014)
Owner Operator @ (January 2007 - June 2010)
Direct Sales @ (January 2009 - July 2009)
Group Lead @ (September 2001 - June 2007)

Michael Craig Education

Villanova University
LSSBB - Lean Six Sigma Blackbelt
2015
Business Administration and Management (General)
Cincinnati State Technical and Community College
Mechanical Engineering

Michael Craig Skills

Analytical Skills
Annual Budgeting
Annual Reviews
Asset Protection
Branding
Budget Forecasting
Budgeting
Business Development
Business Planning
Business Process Improvement
Business Reviews
Business-to-Business (B2B)
Calendars
Capacity Planning
Capital Projects
Change Initiatives
Client Relations
Coaching
Commercial Cleaning
Constructive Feedback
Contact Centers
Continuous Improvement
Contract Negotiation
Corporate Strategy
Critical Thinking
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Development Of Employees
Direct Sales
Employee Training
Environmental Services
Executive Management
Finance
Financial Literacy
Food
Gaming Industry
General Accounts
General Management
Guest Recovery
Guest Service Management
Hiring
Hospitality
Hospitality Industry
Hospitality Management
Interpersonal Skills
Interviewing Skills
Investment Strategies
Key Performance Indicators
Kronos Timekeeping
Labor Relations
Leadership
Lean Six Sigma Blackbelt
Management
Market Analysis
Mergers & Acquisitions (M&A)
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Multi-Unit Management
Negotiation
New Business Development
Operational Activities
Operations Management
Organization Skills
Payroll
Pre-opening
Presentation Skills
Problem Solving
Process Engineering
Production Schedules
Profit & Loss
Project Management
Proposal Development
Quality Management
Relationship Development
Retail
Sales
Sales Finance
Sales and Marketing
Scheduling
Small Business
Sports Management
Standard Operating Procedure (SOP)
Strategy
Supervisory Skills
Team Building
Team Leadership
Team Management
Team Motivation
Thinking Skills
Training
Training & Development
Travel
Valet Parking

Michael Craig Summary

Michael Craig, based in United States, is currently a Director of Operations and Property Safety Leader at Newport Aquarium. Michael Craig brings experience from previous roles at Parking Management Company and Belterra Park Gaming. Michael Craig holds a LSSBB - Lean Six Sigma Blackbelt @ Villanova University. With a robust skill set that includes Analytical Skills, Annual Budgeting, Annual Reviews, Asset Protection, Branding and more. Michael Craig has 2 emails and 2 mobile phone numbers on RocketReach.