Michael Coulson Email
IT Service Delivery @ Virgin Media O2
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Michael Coulson Location
- Guildford, England, GB
Michael Coulson Work
- 2021 -now IT Service Delivery @
- 2013 -2022 Service Delivery Lead - Billing and Charging @ Telefonica Group Technology UK
- 2009 -2022 Support Manager @ Telefonica UK
- 1997 -2010 Support Manager @
- 1990 -1997 Unix Admin @
Michael Coulson Education
- The Open University
(Micro-electronics)
2001-2002 - Farnborough Technical College
HNC (Telecommunications)
1987-1991
Michael Coulson Skills
- Service Management
- TCP/IP
- Integration
- Call Centers
- ITIL
- GSM
- Customer Service
- Incident Management
- IT Management
- Transmission
- Testing
- SMS
- Leadership
- 3g
- SIP
- Switches
- Project Management
- IP
- Managed Services
- Service Improvement
- Pre Sales
- Solaris
- Project Delivery
- Solution Architecture
- Mobile Communications
- Core Network
- Network Architecture
- Data Center
- SS7
- Sla
- WAN
- Open Source Software
- MPLS
- Stakeholder Management
- VAS
- Contact Centers
- Unix
- PowerPoint
- PMO
- Network Design
- Mobile Telephony
- Management
- RAN
- Telecommunications
- Cellular Communications
- IVR
- WCDMA
- 2g
- IT Service Management
- Service Delivery
- Team Management
- Vendor Management
Michael Coulson Summary
- Michael Coulson, based in Guildford, England, GB, is currently a IT Service Delivery at Virgin Media O2. Michael Coulson brings experience from previous roles at Telefonica Group Technology UK, Telefonica UK, O2 UK and BT. Michael Coulson holds a 2001 - 2002 The Open University. With a robust skill set that includes Service Management, TCP/IP, Integration, Call Centers, ITIL and more. Michael Coulson has 2 emails on RocketReach.
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