Senior Customer Success Manager @ (January 2015 - August 2016)
Customer Success Manager @ (January 2014 - January 2015)
Michael Cotney Education
Troy University
Bachelor of Applied Science (BASc) (Computer Science)
2010-2014
Michael Cotney Skills
Sales
Customer Service
C++
Mac OS X Server
Microsoft Office
PowerPoint
Time Management
Exceeding Quotas
Microsoft Word
Social Media
Photoshop
Troubleshooting
Salesforce.com
Customer Satisfaction
Microsoft Excel
Marketing
CRM
Leadership
SaaS
HTML
Computer Proficiency
Business Process Improvement
Account Management
New Business Development
Business Relationship Management
Customer Relations
Customer Retention
Software Implementation
Key Account Management
Key Account Relationship Building
Property Management
Web Applications
Inventory Management
Cash Flow Statements
1099 Preparation
Project Management
CRM Databases
Client Relations
Onboarding
Bank Reconciliation
Product Management
Quarterly Reviews
Helping Clients Succeed
Integration
Solution Implementation
Public Speaking
Agile Methodologies
Enterprise Software
Kanban
GoToMeeting
Software Development Life Cycle Sdlc
OneSite
Management
Product Development
Webinar Management
Software Development Life Cycle
Michael Cotney Summary
Michael Cotney, based in Atlanta, GA, US, is currently a Senior Customer Success Manager, Enterprise | Max AI Program at ServiceTitan. Michael Cotney brings experience from previous roles at Saleo, Zoom Video Communications, SalesLoft and Excentus. Michael Cotney holds a 2010 - 2014 Bachelor of Applied Science (BASc) in Computer Science @ Troy University. With a robust skill set that includes Sales, Customer Service, C++, Mac OS X Server, Microsoft Office and more. Michael Cotney has 3 emails and 2 mobile phone numbers on RocketReach.
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