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Michael Cooper Location
Phoenix, AZ, US
Michael Cooper Work
Director of Training and Quality @ (April 2023 - Present)
Consultant @ (September 2009 - April 2023)
Talent Development Manager @ NexxLinx (January 2007 - June 2007)
Sales Supervisor @ Debt Free AZ (February 2004 - September 2006)
Sr. Rate Manager @ (August 2001 - January 2004)
Sales Trainer @ (January 2000 - July 2001)
Sales Supervisor @ ProMark One/TeleSpectrum (October 1998 - January 2000)
Michael Cooper Education
Judson University
(Biology, Chemistry)
1995-1997
Monmouth College
(Molecular Biology)
1994-1995
Wheaton Academy 1991-1994
Michael Cooper Skills
Leadership
Customer Experience
Direct Marketing
Team Building
Sales Process
BPO
Consulting
Strategic Partnerships
Public Speaking
Call Center
Account Management
Sales
Customer Retention
Customer Satisfaction
Telecommunications
Vendor Management
Team Leadership
Process Improvement
Vendor Relationship
Lead Generation
Strategic Planning
Strategy
Workforce Management
Telemarketing
Sales Management
Contact Centers
Program Management
Training
Interpersonal Communication Abilities
Employee Training
Customer Service
Training Delivery
Interpersonal
Customer Acquisition
Management
Coaching
Vendor Relationship Management
Marketing Strategy
Call Centers
CRM
Executive Coaching
Performance Management
Michael Cooper Summary
Michael Cooper, based in Phoenix, AZ, US, is currently a Director of Training and Quality at OmniCare365. Michael Cooper brings experience from previous roles at Direct Channels Group, NexxLinx, Debt Free AZ and TRANZACT. Michael Cooper holds a 1995 - 1997 Judson University. With a robust skill set that includes Leadership, Customer Experience, Direct Marketing, Team Building, Sales Process and more. Michael Cooper has 2 emails and 3 mobile phone numbers on RocketReach.
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