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Michael Cooley Location
Lexington, KY, US
Michael Cooley Work
2025 -now Sr Director of Customer and Partner Care @
2022 -2025 Associate Director @
2021 -2025 Sr Manager, Digital Service @
2018 -2021 Service Manager @
2017 -2018 Director, Customer Care @
2015 -2017 Customer Service Manager @
2010 -2015 Program Supervisor @
2009 -2010 Team Supervisor @
2009 -2009 Customer Service Representative @
Michael Cooley Education
State University of New York College at Fredonia
Bachelor of Business Administration (BBA)
2004-2009
Michael Cooley Skills
Customer Service
Training
Management
Program Management
Leadership
Project Management
Employee Training
Outsourcing
Coaching
Team Building
Public Speaking
Call Centers
Interviews
Mentoring
Analysis
Customer Experience
Performance Improvement
Healthcare
Strategic Planning
Microsoft Excel
Sales
Customer Relationship Management Crm
Strategic Partnerships
Salesforce.com
Account Management
Customer Retention
Customer Satisfaction
Team Leadership
Strategy
IVR
Microsoft Office
Customer Relationship Management
Michael Cooley Summary
Michael Cooley, based in Lexington, KY, US, is currently a Sr Director of Customer and Partner Care at Xometry. Michael Cooley brings experience from previous roles at Wayfair and Boingo Wireless. Michael Cooley holds a 2004 - 2009 Bachelor of Business Administration (BBA) @ State University of New York College at Fredonia. With a robust skill set that includes Customer Service, Training, Management, Program Management, Leadership and more. Michael Cooley has 2 emails on RocketReach.
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