Michael Contreras Email & Phone Number
Vice President, Customer Support @ IQ Fiber
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Michael Contreras Location
- United States
Michael Contreras Work
- 2026 -now Vice President, Customer Support @
- 2025 -2026 Senior Director, Customer Technical Support @
- 2023 -2025 Director, Customer Technical Support @
- 2018 -2021 Executive Director - Unified Contact Centers @
- 2014 -2018 Director, Customer Care @
- 2013 -2014 Sr. Manager, eNOC Operations @
- 2012 -2012 Sr. Manager, Customer Service Operations @
- 2011 -2012 Director, Operations Support @
- 2010 -2011 Director, Access Support @
- 2009 -2010 Manager, Operations Analysis @
- 2007 -2009 Manager, Implementations @
- 2006 -2007 ABS Support Supervisor @
Michael Contreras Skills
- Salesforce.com
- Vendor Management
- Call Center
- Telecommunications
- VoIP
- Cross-functional Team Leadership
- Managed Services
- Account Management
- Process Improvement
- Social Media Communications
- Agile Methodolgy
- KPI implementation
- Outsourcing
- Service Delivery Management
- Cost Reduction Strategies
- Team Building
- Wireless
- Troubleshooting
- Customer Service
- Start-ups
- Service Delivery
- Management
- Customer Satisfaction
- Leadership
- Customer Experience
- Call Centers
- Strategy
- Sales
- Start Ups
- Team Leadership
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Cross Functional Team Leadership
- Project Management
Michael Contreras Summary
- Michael Contreras, based in United States, is currently a Vice President, Customer Support at IQ Fiber. Michael Contreras brings experience from previous roles at IQ Fiber and Hawaiian Telcom. With a robust skill set that includes Salesforce.com, Vendor Management, Call Center, Telecommunications, VoIP and more. Michael Contreras has 2 emails and 3 mobile phone numbers on RocketReach.
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Top IQ Fiber Employees
Ted Schremp
Founder and CEO
Jacksonville, FL, US
Josh Cramer
CTO
Estes Park, CO, US
Michael Contreras
Vice President, Customer Support
United States
Kim Smithers
Co-Founder and Chief Marketing Officer
Florida, United States
Danielle Sprague
Sr. Director, Marketing Acquisition
Jacksonville, FL, US
Steb Chandor
CFO
Jacksonville, FL, US
Andy Kissenberth
VP, Commercial Services
United States
Pete Accetturo
Senior Business Development Manager
Florida, United States
Jackie Toepfer
VP, Controller
Nashville, TN, US
Matt Samra
Procurement Manager
Florida, United States
Dee Sobczak
SVP and GM, Chesapeake Region
Chestertown, MD, US
Richard Fallon
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Rich Romano
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