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Michael Cohen Location
Rochester, NY, US
Michael Cohen Work
2019 -now Director Of Production Operations @
2013 -2018 Sr. Manager @
2005 -2013 Manager @
2005 -2008 Manager of Operations @
2002 -2005 Owner and President @ MAMC CORP
2000 -2000 Study Abroad @
Michael Cohen Education
Rochester Institute of Technology 1998-2000
Johnson & Wales University 1995-1997
Michael Cohen Skills
Teamwork
Warehouse Operations
Leadership Development
Workforce Planning
Project Management
Customer Loyalty
Conflict Resolution
Adult CPR
Automated External Defibrillator (AED)
OSHA 30-Hour
Budgeting
Management
Strategic Planning
Manufacturing
BPO
Call Center
Customer Service
Sales
Leadership
Workforce Management
Customer Experience
Vendor Management
CRM
Operations Management
Outsourcing
Customer Retention
Performance Management
Process Improvement
Contact Centers
Team Leadership
Transition Management
Team Building
Recruiting
Call Center Development
Coaching
Lead Generation
Telecommunications
Business Analysis
Offshoring
Change Management
Talent Acquisition
Outsourcing Management
Payroll
Soft Skills
Employee Training
Team Management
Process Excellence
Hiring
Call Centers
Customer Satisfaction
Inbound Marketing
Time Management
Service Delivery
Training
Sla
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Strategy
Event Planning
Microsoft Office
Supervisor
Michael Cohen Summary
Michael Cohen, based in Rochester, NY, US, is currently a Director Of Production Operations at MacKenzie-Childs, LLC. Michael Cohen brings experience from previous roles at Sutherland and MAMC CORP. Michael Cohen holds a 1998 - 2000 Rochester Institute of Technology. With a robust skill set that includes Teamwork, Warehouse Operations, Leadership Development, Workforce Planning, Project Management and more. Michael Cohen has 2 emails and 3 mobile phone numbers on RocketReach.
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