Michael Cioffi Email & Phone Number
Senior Reporting Analyst @ National Grid
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Michael Cioffi Location
- Boston, MA, US
Michael Cioffi Work
- Senior Reporting Analyst @ (March 2026 - Present)
- Business Excellence Analyst @ (May 2025 - March 2026)
- Customer Business Analyst @ (April 2024 - May 2025)
- Head Graduate Teaching Assistant (2 Course Caseload) @ (December 2022 - November 2024)
- Instructional Technology TA (4 Course Caseload) @ (January 2024 - April 2024)
- Graduate Teaching Assistant - Introduction to Software Development (CIT5910) @ (August 2022 - December 2022)
- Executive Team Lead Service and Engagement @ (June 2020 - January 2021)
- Teaching Assistant for Business Simulation @ University of Massachusetts Amherst (September 2019 - May 2020)
- Information Security and Technology Intern @ (June 2019 - August 2019)
- General Manager @ Lauzon MMA (May 2018 - August 2018)
- Warehouse Associate @ (June 2016 - August 2017)
Michael Cioffi Education
- University of Pennsylvania
Master's degree (Master's of Computer Information Technology (MCIT))
2022-2027 - Isenberg School of Management, UMass Amherst
Bachelor of Science - BS (Finance, General)
2016-2020
Michael Cioffi Skills
- Active Listening
- Alteryx
- Artificial Intelligence (AI)
- Billing Systems
- Business Process Improvement
- C (Programming Language)
- Change Management
- Communication
- Conflict Resolution
- Cross-functional Problem Solving
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Data Analysis and Visualization
- Data Engineering
- Generative AI
- Git
- Google Drive
- Instructional Design
- Interpersonal Communication
- Inventory Management
- Java
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Professional Communication
- Program Development
- Project Management
- Project Planning
- Python (Programming Language)
- R
- SQL
- Sales
- Salesforce Lightning
- ServiceDesk Plus
- Snowflake
- Tableau
- Team Coordination
- Teamwork
- Technical Course Development
- Technical Translation
- Time Management
- WolfPAC: Integrated Enterprise Risk Management Solutions
- Written Communication
Michael Cioffi Summary
- Michael Cioffi, based in Boston, MA, US, is currently a Senior Reporting Analyst at National Grid. Michael Cioffi brings experience from previous roles at National Grid and University of Pennsylvania. Michael Cioffi holds a 2022 - 2027 Master's degree in Master's of Computer Information Technology (MCIT) @ University of Pennsylvania. With a robust skill set that includes Active Listening, Alteryx, Artificial Intelligence (AI), Billing Systems, Business Process Improvement and more.
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