Michael Checo Email & Phone Number

Client Operations Coordinator @ SESAC Music Group

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Michael Checo Location

New York, NY, US

Michael Checo Work

Client Operations Coordinator @ (February 2026 - Present)
Customer Support Specialist @ (October 2023 - November 2025)
Customer Success Agent @ (February 2022 - January 2023)
Barback @ Fools Gold (October 2019 - March 2020)
Lead Barback and Bartender @ Gebhard's Beer Culture (January 2018 - January 2019)
Line Cook @ Gebhard's Beer Culture (January 2017 - February 2018)

Michael Checo Education

New Heights Academy Charter School
High School Diploma (General Studies)
2012-2016

Michael Checo Skills

A commitment to continuous learning and improvement, with a willingness to adapt
Ability to be organized and detail-oriented.
Adaptability
Agile methodology experience
Airtable
Analytical Skills
Anti-Money Laundering (AML)
Attention to Detail
Business-to-Business (B2B)
Business-to-Business (B2C)
Client Relationships
Collaborate well with others and work effectively in a team
Commitment to excellence
Communication
Cross-functional Collaborations
Customer Onboarding
Customer Satisfaction (CSAT)
Customer Success
Data Analysis
Excellent Customer Service
Excellent communication and collaboration skills
Excellent customer service and communication skills
Excellent customer service skills
Excellent problem-solving skills
Excellent time management and organizational skills
Experience with Salesforce, Zendesk, Airtable, Jira, Slack and Ops Dashboard
Experience with identifying, reporting, and tracking defects
FinTech
Fraud Detection & Prevention
Good problem-solving and critical thinking skills
Good problem-solving and critical to identify defects
Google Suite
Jira
KYC Verification
Leadership
Manual Testing
Microsoft Office
Problem Solving
Product Knowledge
Proficiency in CRM software (e.g. Salesforce & Zendesk), Ops Dashboard, Airtable, and Jira.
Proficient in managing and organizing an area
Proficient in point-of-sale systems (e.g. Square, Clover)
Relationship Building
Risk Management
Sales and Upselling
Slack
Software as a Service (SaaS)
Sports Betting
Sportsbook Operations
Startup Development
Startup Environments
Stripe (Software)
Strong attention to detail and the ability to identify, reproduce, and isolate defects
Strong experience with manual testing methods and techniques
Support Management
Technical Issue Reporting
Test planning and execution skills
Understanding of the Salesforce platform
User Experience Improvement
Zendesk
iGaming

Michael Checo Summary

Michael Checo, based in New York, NY, US, is currently a Client Operations Coordinator at SESAC Music Group. Michael Checo brings experience from previous roles at PENN Entertainment, Inc, Flex, Fools Gold and Gebhard's Beer Culture. Michael Checo holds a 2012 - 2016 High School Diploma in General Studies @ New Heights Academy Charter School. With a robust skill set that includes A commitment to continuous learning and improvement, with a willingness to adapt, Ability to be organized and detail-oriented., Adaptability, Agile methodology experience, Airtable and more. Michael Checo has 1 mobile phone numbers on RocketReach.