Michael Chang Email
VP of Customer @ VendorSage
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Michael Chang Location
- Auckland, NZ
Michael Chang Work
- 2025 -now VP of Customer @
- 2024 -2025 Head of Engagement (Contract) @
- 2023 -2024 VP, Sales and Customer Success @
- 2021 -2023 Director of Customer Success @
- 2020 -2021 Head of Key Accounts @
- 2018 -2020 Group Account Director at Touchpoint Group (NZ) @
- 2015 -2018 Service Delivery Manager @
- 2013 -2015 Service Delivery Manager @ Techengine Solutions
- 2011 -2012 Customer Experience Manager @ Commsol Limited
- 2010 -2011 Project Manager @ 0133 Limited
- 2008 -2010 Phone Ranger Team Leader @ Gen-i
- 2007 -2008 Phone Ranger, Brand Experience @ Gen-i
Michael Chang Education
- University of Auckland
Post Graduate Diploma, Business Administration and Management (Business Administration and Management, General)
2008-2010 - University of Auckland
Bachelor of Science (B.Sc.) (Ecology)
2000-2004 - Auckland Grammar School 1996-2000
Michael Chang Skills
- Project Management
- Application Support
- Account Management
- Relationship Building
- Team Management
- Management
- Enterprise Software
- Training
- Leadership
- Microsoft Word
- Research
- Marketing
- Customer Experience
- Presentation Skills
- Customer Relationship Management Crm
- Service Delivery Management
- Client Relations
- KPI implementation
- Customer Success
- Troubleshooting
- Incident Management
- Manage client expectations
- Process Improvement
- Strategy
- Support Services Management
- Marketing Automation
- Client Accounts
- Client Development
- Cross Functional Team Leadership
- Product Management
- Software Implementation
- Multi Channel Marketing
- Email Marketing
- Voice of the Customer
- Customer Engagement
- Voice of the Customer Analysis
- Service Delivery
- Recruiting
- Key Client Relationships
- Performance Management
- Customer Relationship Management
Michael Chang Summary
- Michael Chang, based in Auckland, NZ, is currently a VP of Customer at VendorSage. Michael Chang brings experience from previous roles at VendorSage, FileInvite and ezyVet. Michael Chang holds a 2008 - 2010 Post Graduate Diploma, Business Administration and Management in Business Administration and Management, General @ University of Auckland. With a robust skill set that includes Project Management, Application Support, Account Management, Relationship Building, Team Management and more. Michael Chang has 2 emails on RocketReach.
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