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Michael Carrig Location
New York, NY, US
Michael Carrig Work
Head of Bankcard Customer Experience And Loyatly Programs @ (January 2015 - Present)
VP Credit Card Acquisition Strategy - Phone and Branch @ (February 2010 - January 2015)
VP Regional Retail Banking @ (April 2004 - February 2010)
Michael Carrig Education
Columbia College
MBA (Business Adminstration)
2009-2011
American InterContinental University
Bachelor's Degree (Business Adminstation)
2002-2004
Michael Carrig Skills
Banking
Business Process Improvement
Call Centers
Cash Management
Change Management
Commercial Banking
Commercial Lending
Consumer Lending
Contact Center Management
Credit
Credit Analysis
Credit Cards
Credit Risk
Cross Selling
Cross-functional Team Leadership
Customer Experience
Customer Experience Transformation
Customer Service
Customer Support
Digital Marketing
Digital Strategy
Finance
Financial Analysis
Financial Services
Leadership
Lines Of Credit
Loans
Management
Marketing
Mortgage Lending
Portfolio Management
Product Development
Product Management
Project Management
Project Manager
Relationship Management
Retail Banking
Risk Management
Sales
Small Business Lending
Strategic Planning
User Experience Design (UED)
Vendor Management
Voice of the Customer
Workforce Management
Cross Functional Team Leadership
Michael Carrig Summary
Michael Carrig, based in New York, NY, US, is currently a Head of Bankcard Customer Experience And Loyatly Programs at TD Bank. Michael Carrig brings experience from previous roles at TD Bank. Michael Carrig holds a 2009 - 2011 MBA in Business Adminstration @ Columbia College. With a robust skill set that includes Banking, Business Process Improvement, Call Centers, Cash Management, Change Management and more. Michael Carrig has 3 emails and 3 mobile phone numbers on RocketReach.
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