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Michael Canny Location
New York, NY, US
Michael Canny Work
2013 -now Senior Project Director, Program Management Office @
2012 -2013 Senior Director of IT Service Desk and Technical Field Support Services @
2011 -2012 Executive Director, IT Service Management @
2005 -2011 Director, IT Client Services @
2000 -2005 Manager, Field Engineering IT Client Services @ Kaplan Inc.
1995 -2000 Supervisor, Support Analyst @
Michael Canny Education
Brooklyn College
Bachelors (History)
1987-1992
Michael Canny Skills
ITIL
ITIL Implementation
Service Desk Management
IT Service Management
Staff Development
Process Improvement
Vendor Management
Performance Management
Program Management
Project Management
Microsoft Licensing
Cloud Computing
Customer Service
Data Center
Disaster Recovery
Governance
IT Management
IT Operations
Information Technology
Leadership
Management
Networking
Team Building
System Administration
Service Delivery
SharePoint
Technical Support
Time Management
Software Documentation
Troubleshooting
Citrix
IT Strategy
Business Process Improvement
Michael Canny Summary
Michael Canny, based in New York, NY, US, is currently a Senior Project Director, Program Management Office at Columbia University in the City of New York. Michael Canny brings experience from previous roles at Scholastic, Kaplan, Kaplan Test Prep and Admissions and Kaplan Inc.. Michael Canny holds a 1987 - 1992 Bachelors in History @ Brooklyn College. With a robust skill set that includes ITIL, ITIL Implementation, Service Desk Management, IT Service Management, Staff Development and more. Michael Canny has 1 emails on RocketReach.
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