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Michael Byrne Location
Dublin, IE
Michael Byrne Work
Vice President of Operations Veezu Services @ (August 2025 - Present)
Director of Operations @ (September 2024 - August 2025)
Director of Strategy and Planning, Global Operations @ (September 2022 - September 2024)
Director, Business Planning Meta Financial Technologies @ (November 2021 - September 2022)
Director of Compliance Scaled Operations @ (April 2019 - November 2021)
Director, Global Workforce Operations @ (March 2017 - April 2019)
Senior Manager, Global Workforce Operations @ (November 2015 - March 2017)
Director of Product Operations @ (July 2014 - November 2015)
Program Director - eFibre Transformation @ (February 2014 - July 2014)
Director Of Customer Service - meteor \ eir @ (May 2013 - February 2014)
Head of Operations, Sales and Service @ (October 2012 - May 2013)
Head of Command Centre - Customer Management and Operations @ (August 2010 - October 2012)
Customer Care Manager @ (January 2010 - August 2010)
Interim Head of Customer Care @ (August 2009 - January 2010)
Customer Care Manager @ (September 2008 - August 2009)
Outsource Manager @ (July 2006 - September 2008)
Michael Byrne Education
Dublin Institute of Technology
(Chartered Institute of Management Accountants)
Michael Byrne Skills
Performance Management
Resource Management
Operations Management
Operational Excellence
Contract Negotiation
Strategic Planning
Strategic Partnerships
Problem Solving
Change Management
Risk Management
Outsourcing
Site Relocation
Cost Management
Financial Analysis
Financial Modeling
Operating Budgets
Online Services
Customer Satisfaction
Net Promoter Score
Technical Support
Credit Scoring
Customer Support
Contact Center Operations
Contact Center Strategy
Contact Center Optimization
Contact Centre Transformation
Business Process Improvement
Process Control
People Development
Business Coaching
Industrial Relations
Collective Bargaining
Customer Experience
Service Delivery
Telecommunications
Broadband
Workforce Management
Contact Centers
Call Centers
Sales
CRM
Vendor Management
Sla
Team Management
Leadership
PowerPoint
Strategy
Microsoft Office
Customer Relationship Management Crm
Customer Relationship Management
Michael Byrne Summary
Michael Byrne, based in Dublin, IE, is currently a Vice President of Operations Veezu Services at Veezu Services. Michael Byrne brings experience from previous roles at Veezu Services and Meta. Michael Byrne holds a Dublin Institute of Technology. With a robust skill set that includes Performance Management, Resource Management, Operations Management, Operational Excellence, Contract Negotiation and more. Michael Byrne has 1 emails and 1 mobile phone numbers on RocketReach.
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