Michael Butts Email & Phone Number
IT Technical Services Manager @ Alcoa
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Michael Butts Location
- New Kensington, PA, US
Michael Butts Work
- 2021 -now IT Technical Services Manager @
- 2017 -2021 IT Change and Release Manager @
- 2014 -2017 Supervisor, IT Operations @
- 2007 -2014 Remote Support Specialist III @ RAND Corporation
Michael Butts Education
- Robert Morris University
Master's degree (Computer/Information Technology Administration and Management)
2005-2008 - Robert Morris University
Bachelor of Business Administration (B.B.A.), Finance, General (Finance)
1993-1998
Michael Butts Skills
- OS X
- Team Building
- Windows Server
- Help Desk Support
- SharePoint
- SDLC
- Active Directory
- Computer Hardware
- ITIL
- Operating Systems
- Networking
- Microsoft Exchange
- Data Analysis
- Troubleshooting
- Business Analysis
- Software Documentation
- Process Improvement
- Strategic Planning
- TCP/IP
- Strategy
- Technical Writing
- Microsoft Office
- IT Operations
- Program Management
- Testing
- Training
- BMC Remedy
- Disaster Recovery
- Windows 7
- Technical Support
- SQL
- Management
- Project Management
- Knowledge Management
- Security
- Servers
- IT Service Management
- IT Strategy
- Requirements Analysis
- Vendor Management
- Change Management
- Customer Service
- Service Delivery
Michael Butts Summary
- Michael Butts, based in New Kensington, PA, US, is currently a IT Technical Services Manager at Alcoa. Michael Butts brings experience from previous roles at Gateway Health, II-VI Incorporated and RAND Corporation. Michael Butts holds a 2005 - 2008 Master's degree in Computer/Information Technology Administration and Management @ Robert Morris University. With a robust skill set that includes OS X, Team Building, Windows Server, Help Desk Support, SharePoint and more. Michael Butts has 4 emails on RocketReach.
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