Michael Broom Location
Swansea, Wales, GB
Michael Broom Work
- 2025 - now Head of Service Delivery - Customer Adoption @ Arqiva
- 2022 - 2025 Senior Service Excellence Manager @ Arqiva
- 2015 - 2021 Senior Operational Improvement Manager - Field Engineering and Operations @ Virgin Media
- 2015 - 2015 Interim Head of Network and Business Operations @ Virgin Media
- 2008 - 2015 Network and Business Operations Manager @ Virgin Media
- 2000 - 2008 Fault Management Coordinator @ Virgin Media
- 2000 - 2000 Recruitment Consultant @ CSA Recruitment Pty Ltd
- 1997 - 1999 Assistant Retail Manager @ Spar Supermarket
Michael Broom Education
- Swansea University / Prifysgol Abertawe
BSc (Computer Science)
2005 - 2008 - Damelin
Software Support (Computer Software Engineering)
1999 - 1999
Michael Broom Skills
- Customer Experience
- Sla
- Fiber Optics
- Management
- Call Centers
- Computer Network Operations
- Team Leadership
- Service Delivery
- Project Delivery
- Service Management
Michael Broom Summary
Michael Broom, based in Swansea, Wales, GB, is currently a Head of Service Delivery - Customer Adoption at Arqiva. Michael Broom brings experience from previous roles at Arqiva and Virgin Media. Michael Broom holds a 2005 - 2008 BSc in Computer Science @ Swansea University / Prifysgol Abertawe. With a robust skill set that includes Customer Experience, Sla, Fiber Optics, Management, Call Centers and more. Michael Broom has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Arqiva Employees
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Alastair Cochran
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Eversley Cross, England, GB5+ -
Dom Wedgwood
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