Michael Bourland Email & Phone Number
Senior Analyst, Enterprise Technical Support (Quality lead) @ Dell Technologies
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Michael Bourland Location
- Pflugerville, TX, US
Michael Bourland Work
- Senior Analyst, Enterprise Technical Support (Quality lead) @ (January 2018 - Present)
- Client Technical Support Senior Analyst (Quality Lead) @ (April 2014 - July 2018)
- Client Technical Support Analyst (Resolution Lead) @ (May 2013 - April 2014)
- Client Technical Support Senior Associate @ (December 1997 - April 2013)
- Assistant Manager @ Computer One (June 1994 - June 1997)
Michael Bourland Education
- Concordia University Texas
Bachelor’s Degree (Business/Commerce, General)
2009-2014
Michael Bourland Skills
- Leadership
- Management
- Project Management
- Troubleshooting
- Business Development
- Business Analysis
- IT Service Management
- Vendor Management
- Team Management
- Team Leadership
- Service Delivery
- CRM
- Sales
- Business Process Improvement
Michael Bourland Summary
- Michael Bourland, based in Pflugerville, TX, US, is currently a Senior Analyst, Enterprise Technical Support (Quality lead) at Dell EMC. Michael Bourland brings experience from previous roles at Dell and Computer One. Michael Bourland holds a 2009 - 2014 Bachelor’s Degree in Business/Commerce, General @ Concordia University Texas. With a robust skill set that includes Leadership, Management, Project Management, Troubleshooting, Business Development and more. Michael Bourland has 2 emails and 5 mobile phone numbers on RocketReach.
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