Michael Boudreau Email & Phone Number
Director of Partnerships @ HLabs
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Michael Boudreau Location
- New York, NY, US
Michael Boudreau Work
- 2024 -now Director of Partnerships @
- 2022 -2023 Head of Customer Success and Support @
- 2017 -2022 Executive Director, Technology Business Management @
- 2016 -2017 Head of Customer Experience @
- 2014 -2015 Vice President, Customer Success @
- 2012 -2014 Vice President, Client Services @
- 2000 -2012 Director, Customer Performance Optimization @ Yahoo! & Monster (following acquisition)
Michael Boudreau Education
- General Assembly
(Design)
2015-2015 - American University
(Marketing, Business Management)
Michael Boudreau Skills
- Customer Retention
- Salesforce.com
- Process Improvement
- Customer Experience
- Customer Service
- CRM
- E-commerce
- Product Management
- Account Management
- SaaS
- Vendor Management
- Project Management
- Cross-functional Team...
- Performance Management
- Sales Support
- Sales Operations
- Leadership
- Service and Change...
- Fraud Protection
- Leadership and Coaching...
- SEM
- Strategy
- Marketing
- Organizational...
- Budget planning
- Project Planning
- Business Services
- Change Management
- User Experience
- User Experience Design
- User Experience Testing
- User Research
- Heuristics
- Information Architecture
- Rapid Prototyping
- User-centered Design
- Iterative Design
- Heuristic Analysis
- InDesign
- Wireframes
- User Acceptance Testing
- OmniGraffle
- Paper Prototyping
- Mockups
- Professional Services
- Photoshop
- Business Development
- Sales
- Social Media
- Operations
- Loan Servicing
- Team Building
- Help Desk Support
- Accounting
- Belgium
- Human Resources
- Yahoo
- Executive Management
- Product Requirements
- Vendors
- Online Support
- Brussels
- New York
- Manuals
- Forecasting
- Performance Appraisal
- 10k
- International Marketing
- Incident Handling
- Account Executives
- Active
- Quality Assurance
- Organizational Restructuring
- Sold
- Collecting
- Site Management
- Business Planning
- Monster
- Cross Functional Team Leadership
- Training
- Enterprise Software
- Business Intelligence
- Organizational Structure
- Order Fulfillment
- Technical Support
- Trips
- Feeds
- Benchmarking
- Product Offerings
- Account Servicing
- Management
- Revenue
- Product Launch
- Optimization
- Fraud Prevention
- American
- CPOE
- System Monitoring
- Partnerships
- Calls
- Third Party Applications
- Data Migration
- Metrics
- Mergers and Acquisitions
- Statistics
- Performance Improvement
- Integration
- Newspapers
- Technical Solutions
- Siebel
- Hiring
- Responsibility
- Internal Audit
- E Commerce
- Customer Relationship Management
- Service and Change Management
- Leadership and Coaching Development
- Organizational Development
- Software as a Service
- User Centered Design
Michael Boudreau Summary
- Michael Boudreau, based in New York, NY, US, is currently a Director of Partnerships at HLabs. Michael Boudreau brings experience from previous roles at Code Climate, Condé Nast, KidPass and Ceros.com. Michael Boudreau holds a 2015 - 2015 General Assembly. With a robust skill set that includes Customer Retention, Salesforce.com, Process Improvement, Customer Experience, Customer Service and more. Michael Boudreau has 1 emails and 2 mobile phone numbers on RocketReach.
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