Michael Bott Email
Customer Situation Manager @ Cherwell Software
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Michael Bott Location
- Swindon, GB
Michael Bott Work
- Customer Situation Manager @ (August 2018 - Present)
- Partner Support Team Lead @ (April 2018 - August 2018)
- Deputy Support Manager @ (November 2017 - April 2018)
- Tier 2 Support Analyst @ (January 2015 - April 2018)
- Tier 1 Support Analyst @ (November 2013 - January 2015)
- Technical Office Manager @ (April 2013 - November 2013)
- Systems and Support Engineer @ (August 2008 - April 2013)
- Customer Service Assistant @ (November 2004 - July 2008)
Michael Bott Education
- New College Swindon 2005-2008
- Bradon Forest School 2000-2005
Michael Bott Skills
- Active Directory
- CSM
- Cherwell Service Management (CSM)
- Customer Escalation Management
- Customer Service
- Customer Support
- Help Desk Support
- ITIL
- ITIL Certified
- Incident Management
- Leadership
- Management
- Microsoft Office
- Project Management
- SQL
- Service Desk
- Software Troubleshooting
- System Administration
- System Deployment
- Team Leadership
- Technical Support
- Troubleshooting
Michael Bott Summary
- Michael Bott, based in Swindon, GB, is currently a Customer Situation Manager at Cherwell Software. Michael Bott brings experience from previous roles at Cherwell Software. Michael Bott holds a 2005 - 2008 New College Swindon. With a robust skill set that includes Active Directory, CSM, Cherwell Service Management (CSM), Customer Escalation Management, Customer Service and more. Michael Bott has 1 emails on RocketReach.
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