Michael Bonello Email

Manager Vendor Operations (Loyalty and Retention) @ Enercare Inc.

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Michael Bonello Location

Toronto, ON, CA

Michael Bonello Work

2025 -now Manager Vendor Operations (Loyalty and Retention) @
2018 -2024 D - GM, Site Delivery Lead @
2008 -2017 Director, Contact Centre Operations and Vendor Operations @
2004 -2007 Manager, Direct Lending @

Michael Bonello Education

American Conference Institute 2004

Michael Bonello Skills

Customer Experience
Direct Marketing
Customer Service
CRM
Cross-functional Team Leadership
Analytics
Call Centers
Account Management
Multi-channel Marketing
Loyalty Marketing
Customer Acquisition
Customer Retention
Loyalty Programs
Lead Generation
Database Marketing
Management
Marketing Strategy
Strategy
Marketing Communications
Leadership
Marketing
Contact Centers
Customer Relationship Management (CRM)
HTTPS
Materials Management
Registrations
Interest Rates
Community
Approvals
Headcount
Project
Engaging
Redemption
Spreadsheets
Idle
Territories
LinkedIn
Bottom Line Results
Continuous Improvement
Roll
Market
Work Ethic
Overhaul
Multi Channel Marketing
Supplier Evaluation
Leaf
Analysis
Direct Lending
Reports
Citibank
Hit the Ground Running
OPEX
Culture
Data Transformation
International Network
Sports
Net Promoter Score
Professional Associations
ACI Codes
Scripting
Payment Industry
System Monitoring
Budgets
Incentives
Canada
Business Services
Telemarketing
Structure
Banking
Communication
Image Capture
Flat Patterning
IVR
Operations
Provincial
Results Driven
Selections
Credit
Process Efficiencies
Business Process Improvement
Insurance
Usa
Policies and Procedures
Cost Savings
Social Media
Recruiting
B2b
Strategic Planning
B2c
Policy
Entertainment
Start Ups
Client Services
Vendors
Up Selling
Sit
Business Intelligence
Driving
Coaching
Client Meetings
Call Tracking
Sales
Net
Soccer
Team Building
Cross Training
Canadian
Responsibility
Quality Auditing
American
Polished
Agents
Hsbc
Unsecured Loans
Toronto
Delegates
Dig
Delegate
New Business Development
Track Record of Success
Outsourcing
Data Driven Marketing
Operational Excellence
Efficiencies
Vendor Management
Budget Management
High Standards
New Process
Accountability
Change Management
Intelligent Agents
Bonus
Venue
Financial Services
Market Penetration
Problem Solving
Sla
Montreal
Team Leadership
Governance
Locking
Call Flow
Finance
Flows
Loan Servicing
Client Relations
Conferences
Loyalty Analytics
Selling
Script Creation
Loans
Level 1
North America
Hockey
Quantity
Contests
Customer Satisfaction
Electronics
Compliance
Customer Relationship Management Crm
Auditing
Branches
Cross Functional Team Leadership
Reporting
Training
CI
Revenue
Driving Performance
Baseball
Rebuild
Billings
United Kingdom
Maple
Devoted
ASA
Customer Relationship Management

Michael Bonello Summary

Michael Bonello, based in Toronto, ON, CA, is currently a Manager Vendor Operations (Loyalty and Retention) at Enercare Inc.. Michael Bonello brings experience from previous roles at Cognizant, Aimia Inc. and HSBC. Michael Bonello holds a American Conference Institute. With a robust skill set that includes Customer Experience, Direct Marketing, Customer Service, CRM, Cross-functional Team Leadership and more. Michael Bonello has 1 emails on RocketReach.