Michael Birch Email & Phone Number
Director Customer Success, EMEA @ BetterCloud
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Michael Birch Location
- Copenhagen, DK
Michael Birch Work
- 2025 -now Director Customer Success, EMEA @
- 2024 -now Member of the Policy Board Cyber Security @
- 2023 -now Executive Network Member @
- 2024 -2025 CXO - Chief Experience Officer (Exit Succes ✅ - Acquired by BetterCloud - 2024) @
- 2023 -2024 Head of Customer Experience @
- 2021 -2023 Head of Customer Success @
- 2016 -2021 Head of Department - Cloud Support @
- 2010 -2016 UC Team Specialist Support and Operation (Exit Succes ✅ - Acquired by TDC - 2016) @
- 2007 -2010 CTI Consultant (Exit Succes ✅ - Acquired by Cirque - 2010) @
- 2005 -2007 Various @
- 1997 -2005 Automatic Mechanic @
- 1996 -1997 National Service in the Royal Danish Airforce @ FlyveStation Skalstrup
- 1992 -1996 Automatic Mechanic @
Michael Birch Education
- The CX Academy
Professional Diploma in CX, Customer Experience
2021-2022 - Probana Business School
Mini MBA, Human Resources Management and Psychology, Change Management, Business Development and Strategy, Val
2014-2015 - Copenhagen University College of Engineering
Engineer, IT & Communication
2004-2006 - TEC - Technical Education Copenhagen
Automatic Mechanic
1992-1996
Michael Birch Summary
- Michael Birch, based in Copenhagen, DK, is currently a Director Customer Success, EMEA at BetterCloud. Michael Birch brings experience from previous roles at IT-Branchen, SaaSiest and Tricent - A BetterCloud Company. Michael Birch holds a 2021 - 2022 Professional Diploma in CX, Customer Experience @ The CX Academy. Michael Birch has 2 emails on RocketReach.
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