Michael Berger Email & Phone Number
Program Management Office Lead @ The Terry Fox Foundation
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Michael Berger Location
- Victoria, BC, CA
Michael Berger Work
- Program Management Office Lead @ (May 2020 - Present)
- Founder @ Michael Berger Consulting Inc (August 2016 - Present)
- Process Consultant - Operational Excellence Program @ (April 2021 - September 2023)
- Vice President - Customer Experience, Project and Process Delivery @ (April 2015 - February 2016)
- Vice President - Loyalty and Retention @ (June 2013 - April 2015)
- Director - Vendor Management, Learning and Development @ (July 2012 - June 2013)
- VP - Business Performance Improvement @ (September 2008 - July 2011)
- VP Call Centre Planning and Operations @ (January 2004 - September 2008)
- Director - Call Centre Planning and Operations @ (January 2000 - January 2004)
- Manager, Process Design and Automation @ Clearnet (May 1998 - January 2000)
- Consultant @ (January 1995 - January 1998)
Michael Berger Education
- Michael Hammer and Company
Master of Process Redesign
1998-1998 - Schulich School of Business - York University
MBA
1992-1994 - Queen's University
BA (Economics)
1988-1991
Michael Berger Skills
- Business Analysis
- Business Intelligence
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Center
- Call Centers
- Consulting
- Contact Centers
- Continuous Improvement
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Loyalty Management
- Customer Service
- Digital Strategy
- Digital Transformation
- Field Operations
- Field Service
- Leadership
- Management
- Outsourcing
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Salesforce.com
- Salesforce.com Administration
- Salesforce.com Consulting
- Salesforce.com Implementation
- Strategy
- Team Leadership
- Telecommunications
- VSTS
- Vendor Management
- Photoshop
- Business Development
- Marketing
- Training
- Commercials
- Radio
- Television
- Video Production
- Broadcast
- Voice Acting
- Producing
- Film
- Documentaries
- Media Production
- Radio Broadcasting
- Video
- Entertainment
- Pro Tools
- Radio Producing
- Sound Design
- Sound
- Adobe Audition
- Audio Editing
- Web Video
- New Media
- HD Video
- Radio Host
- Journalism
- Videography
- Broadcast Television
- Camera
- Radio Production
- Post Production
- Avid
- Broadcast Journalism
- Music Videos
- Film Production
- Multimedia
- Audio Post Production
- Final Cut Pro
- Non Linear Editing
- Screenwriting
- Directing
- Broadcasting
Michael Berger Summary
- Michael Berger, based in Victoria, BC, CA, is currently a Program Management Office Lead at The Terry Fox Foundation. Michael Berger brings experience from previous roles at Michael Berger Consulting Inc, CIBC and Bell. Michael Berger holds a 1998 - 1998 Master of Process Redesign @ Michael Hammer and Company. With a robust skill set that includes Business Analysis, Business Intelligence, Business Process Improvement, Business Strategy, Business Transformation and more. Michael Berger has 2 emails and 2 mobile phone numbers on RocketReach.
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