Michael Berger's Location

Victoria, BC, CA

Michael Berger's Work

  • Program Management Office Lead @ The Terry Fox Foundation
  • Founder @ Michael Berger Consulting Inc
  • Process Consultant - Operational Excellence Program @ CIBC
  • Vice President - Customer Experience, Project and Process Delivery @ Bell
  • Vice President - Loyalty and Retention @ Bell
  • Director - Vendor Management, Learning and Development @ Bell
  • VP - Business Performance Improvement @ TELUS
  • VP Call Centre Planning and Operations @ TELUS
  • Director - Call Centre Planning and Operations @ TELUS Business Solutions
  • Manager, Process Design and Automation @ Clearnet

Michael Berger's Education

  • York University - Schulich School of Business

    MBA

    1992 - 1994
  • Michael Hammer and Company

    Master of Process Redesign

    1998 - 1998
  • Queen's University

    BA (Economics)

    1988 - 1991

Michael Berger's Skills

  • Process Improvement
  • Customer Experience
  • Business Intelligence
  • Business Analysis
  • Customer Service
  • Call Center
  • Continuous Improvement
  • Field Operations
  • Photoshop
  • Business Development

Michael Berger's Summary

Michael Berger, based in Victoria, BC, CA, is currently a Program Management Office Lead at The Terry Fox Foundation, bringing experience from previous roles at Michael Berger Consulting Inc, CIBC and Bell. Michael Berger holds a 1992 - 1994 MBA @ York University - Schulich School of Business. With a robust skill set that includes Process Improvement, Customer Experience, Business Intelligence, Business Analysis, Customer Service and more, Michael Berger contributes valuable insights to the industry. Michael Berger has 3 emails and 1 mobile phone number on RocketReach.
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