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Michael Berger Location
Victoria, BC, CA
Michael Berger Work
Program Management Office Lead @ (May 2020 - Present)
Founder @ Michael Berger Consulting Inc (August 2016 - Present)
Process Consultant - Operational Excellence Program @ (April 2021 - September 2023)
Vice President - Customer Experience, Project and Process Delivery @ (April 2015 - February 2016)
Vice President - Loyalty and Retention @ (June 2013 - April 2015)
Director - Vendor Management, Learning and Development @ (July 2012 - June 2013)
VP - Business Performance Improvement @ (September 2008 - July 2011)
VP Call Centre Planning and Operations @ (January 2004 - September 2008)
Director - Call Centre Planning and Operations @ (January 2000 - January 2004)
Manager, Process Design and Automation @ Clearnet (May 1998 - January 2000)
Consultant @ (January 1995 - January 1998)
Michael Berger Education
Michael Hammer and Company
Master of Process Redesign
1998-1998
York University - Schulich School of Business
MBA
1992-1994
Queen's University
BA (Economics)
1988-1991
Michael Berger Skills
Process Improvement
Customer Experience
Business Intelligence
Business Analysis
Customer Service
Call Center
Continuous Improvement
Field Operations
Photoshop
Business Development
Marketing
Team Leadership
Training
Commercials
Radio
Television
Video Production
Broadcast
Voice Acting
Producing
Film
Documentaries
Media Production
Radio Broadcasting
Video
Entertainment
Pro Tools
Radio Producing
Sound Design
Sound
Adobe Audition
Audio Editing
Web Video
New Media
HD Video
Radio Host
Journalism
Videography
Broadcast Television
Camera
Radio Production
Post Production
Avid
Broadcast Journalism
Music Videos
Film Production
Multimedia
Audio Post Production
Final Cut Pro
Non Linear Editing
Screenwriting
Directing
Broadcasting
Michael Berger Summary
Michael Berger, based in Victoria, BC, CA, is currently a Program Management Office Lead at The Terry Fox Foundation. Michael Berger brings experience from previous roles at Michael Berger Consulting Inc, CIBC and Bell. Michael Berger holds a 1998 - 1998 Master of Process Redesign @ Michael Hammer and Company. With a robust skill set that includes Process Improvement, Customer Experience, Business Intelligence, Business Analysis, Customer Service and more. Michael Berger has 2 emails and 2 mobile phone numbers on RocketReach.
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