2005 -2008 First Vice President, Department Manager - Fraud Call Center @
2004 -2005 Vice President, Business Analyst - Administrative Services @
2003 -2004 Vice President, Department Manager @
2002 -2003 Vice President, Department Manager - Card Services Call Center @
2000 -2002 Vice President, Department Manager - Card Services Call Center @
1996 -2000 Division Director - Department of Labor, Division of Employment and Training, @
1992 -1996 Special Assistant to the Lieutenant Governor @
Michael Benefield Education
University of Delaware
Masters (Public Administration (MPA))
1992-1998
The University of North Carolina at Chapel Hill
BA (Political Science / Minor - French)
1986-1990
Michael Benefield Skills
Credit
Operational Risk
Risk Mitigation
Audit
Call Center
Investigations
Team Building
Project Management
Loss Mitigation
Call Center Administration
Corporate Security
Consumer Lending
Training
Process Improvement
Screening
Protective Services
Security
Services
Performance Management
Michael Benefield Summary
Michael Benefield, based in Lilburn, GA, US, is currently a Senior Audit Manager at Bank of America. Michael Benefield brings experience from previous roles at Bank of America. Michael Benefield holds a 1992 - 1998 Masters in Public Administration (MPA) @ University of Delaware. With a robust skill set that includes Credit, Operational Risk, Risk Mitigation, Audit, Call Center and more. Michael Benefield has 2 emails and 3 mobile phone numbers on RocketReach.
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