Michael Baumann Email & Phone Number
Customer Engagement and AI – Strategy and Execution
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Michael Baumann Location
- Düsseldorf, NRW, DE
Michael Baumann Work
- Customer Engagement and AI – Strategy and Execution @ Self-Employed (August 2026 - Present)
- Co-Founder and Silent Partner @ CHOUT GmbH (June 2025 - Present)
- Strategic Partners Development Manager @ (October 2025 - June 2026)
- Head Of Digital Business Development @ METRO/MAKRO Cash and Carry (January 2019 - December 2025)
- Founder and Managing Director @ Deli Memo Delicious Memories GmbH (August 2017 - December 2018)
- Co-Founder and Managing Director @ (April 2013 - July 2017)
- Head of eCommerce @ (May 2012 - March 2013)
- Head of Corporate Development - Customer Centricity @ (April 2011 - April 2012)
- Head of Program Management International @ (July 2009 - December 2010)
- Head of Marketing and Merchandizing Processes @ (April 2007 - June 2009)
- Head of Value Chain Management Marketing and Merchandizing @ METRO/MAKRO Cash and Carry (January 2005 - March 2007)
- Department Manager CRM @ METRO/MAKRO Cash and Carry (July 2003 - December 2004)
- Co-Founder and Managing Director @ SHAKEN not STIRRED Consulting GmbH & Co. KG (January 2000 - June 2003)
- Process Consultant @ (January 1998 - December 1999)
Michael Baumann Education
- University of Münster
Diplom-Volkswirt
1994-1997
Michael Baumann Skills
- Analytical Capability
- Brand Management
- Business Development
- Business Growth
- Business Model Innovation
- Business Planning
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- CRM
- Campaigns
- Conversational AI
- Conversational Commerce
- Conversational Marketing
- Customer Engagement
- Customer Experience
- Customer Journey Mapping
- Customer Journeys
- Customer Loyalty
- Customer Satisfaction
- Customer Success
- Digital Channels
- Digital Engagement
- Digital Marketing
- Digital Marketing Transformation
- Digital Services
- Digital Strategy
- Digital Transformation
- Digital Trends
- E-business
- E-commerce
- Executive Management
- Executive-level Communication
- FMCG
- Generative AI
- Leadership
- Loyalty Programs
- Management
- Marketing
- Marketing Strategy
- Merchandising
- Messenger Marketing
- P&L Management
- People Development
- Pricing Strategy
- Program Management
- RCS Business Messaging
- Rapid Prototyping
- Retail
- Segmentation
- Strategic Partner Relationship Management
- Strategic Thinking
- Strategy
- Team Leadership
- WhatsApp Marketing
- WhatsApp for Business
- Wholesale
- Forecasting
- E Business
- E Commerce
- Business Process
Michael Baumann Summary
- Michael Baumann, based in Düsseldorf, NRW, DE, is currently a Customer Engagement and AI – Strategy and Execution at Self-Employed. Michael Baumann brings experience from previous roles at CHOUT GmbH, Google, METRO/MAKRO Cash and Carry and Deli Memo Delicious Memories GmbH. Michael Baumann holds a 1994 - 1997 Diplom-Volkswirt @ University of Münster. With a robust skill set that includes Analytical Capability, Brand Management, Business Development, Business Growth, Business Model Innovation and more. Michael Baumann has 1 mobile phone numbers on RocketReach.
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