Michael Bateman Email & Phone Number
Vice President of Quality Assurance @ CareerSource Broward
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Michael Bateman Location
- Fort Lauderdale, FL, US
Michael Bateman Work
- 2008 -now Vice President of Quality Assurance @
- 2006 -2008 Strategic Initiatives Program Director @
- 2003 -2006 Quality Assurance and Training Manager @ SunPass, Florida's Turnpike Enterprise
- 2002 -2003 District Strategic Planning Manager and Operations and Management Consultant Manager @ State of Florida, DCF, Miami, Florida
- 2000 -2003 Adjunct Professor @ Miami-Dade Community College
- 2000 -2002 Division Strategic Planning and Quality Improvement (QI) Manager @ State of Florida, DCF, Miami, Florida
- 1998 -2000 Operations and Management Consultant @ State of Florida, DCF, Miami, Florida
- 1997 -1998 Operations and Management Consultant @ State of Florida, DOH, Tallahassee, Florida
- 1996 -1997 Strategic Planning Coordinator and TQM Consultant @ State of Florida, DOH, Tallahassee, Florida
- 1985 -1989 Fire Fighter and Fire Protection Specialist @
Michael Bateman Education
- Florida State University
MPA (Public Administration)
- Florida State University
BA (International Affairs)
- Florida State University
BS (Political Science)
- Villanova University
(Project Management & Six Sigma Black Belt)
- Broward College
(Project Management)
- Gold Coast Schools
(Real Estate)
- Highland High School
Michael Bateman Skills
- Change Management
- Business Development
- Software Testing
- Continuous Improvement
- Team Leadership
- Communication
- Problem Solving
- Financial Audits
- Budgeting
- Contact Centers
- Quality Control
- Regulatory Compliance
- Project Delivery
- Call Center Administration
- Corrective Actions
- Workforce Development
- Microsoft Office
- Lean Six Sigma
- Compliance Auditing
- Analytical Skills
- Program Management
- Training
- Process Improvement
- Leadership
- Organizational Development
- Quality Assurance
- Strategic Planning
- Project Management
- Performance Management
- Business Process Improvement
- Management
- Microsoft Excel
- Policy
- Cross-functional Team Leadership
- Talent Acquisition
- Strategy
- Human Resources
- Quality Management
- Six Sigma
- Performance Improvement
- Customer Satisfaction
- Order Fulfillment
- Microsoft Word
- Visio
- Outlook
- Employee Training
- Project Portfolio Management
- Key Performance Indicators
- Operational Excellence
- Internal Audit
- Business Analysis
- Survey Design
- Statistics
- Report Writing
- Public Speaking
- Flow Charts
- Development & delivery of training
- Contract Management
- Grant Writing
- Grant Administration
- Customer Service
- Call Quality
- Management Consulting
- Complaint Management
- PowerPoint
- Quality Improvement
- Data Analysis
- Balanced Scorecard
- Marketing
- Cross Functional Team Leadership
- Higher Education
- Grant Monitoring
- Research
- Development and Delivery of Training
- Call Center
Michael Bateman Summary
- Michael Bateman, based in Fort Lauderdale, FL, US, is currently a Vice President of Quality Assurance at CareerSource Broward. Michael Bateman brings experience from previous roles at Clerk & Comptroller, Palm Beach County, SunPass, Florida's Turnpike Enterprise, State of Florida, DCF, Miami, Florida and Miami-Dade Community College. Michael Bateman holds a MPA in Public Administration @ Florida State University. With a robust skill set that includes Change Management, Business Development, Software Testing, Continuous Improvement, Team Leadership and more. Michael Bateman has 2 emails and 2 mobile phone numbers on RocketReach.
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