Michael Batac Email & Phone Number
Asst General Manager @ Tata Consultancy Services
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Michael Batac Location
- Angeles, PH
Michael Batac Work
- 2025 -now Asst General Manager @
- 2022 -2025 Senior Director of Operations @
- 2019 -2022 Director of Operations @
- 2012 -2019 Director of Operations @
- 2010 -2012 Senior Operations Manager @
- 2010 -2010 Account Head and Operations Manager @
- 2008 -2010 Service Delivery Manager @ Siemens IT Solutions and Services
- 2006 -2008 Operations Manager @
- 2005 -2006 Supervisor and Coach @
- 2004 -2005 Technical Support Representative @
- 2004 -2004 Research and Design Engineer @ Hayakawa Electronics Philippines Corporation
Michael Batac Education
- Saint Louis University (PH) 1998-2003
Michael Batac Skills
- BPO
- Outsourcing
- Service Delivery
- Workforce Management
- Sla
- Call Center
- Offshoring
- Vendor Management
- Operations Management
- ITIL
- IT Outsourcing
- IT Service Management
- Process Management
- Incident Management
- Change Management
- Team Management
- Service Desk
- Process Improvement
- Six Sigma
- IT Operations
- Call Centers
- Technical Support
- Transition Management
- Service Management
- Management
- Performance Management
- Customer Satisfaction
- Corporate Finance
- Small Business Financial Management
- Project Management
- Communication
- Public Speaking
- Human Resources
- Talent Management
- Investments
- Leadership
- Leading Meetings
- Teamwork
- Accounting
- Sales
- Google Drive
- Google Apps
Michael Batac Summary
- Michael Batac, based in Angeles, PH, is currently a Asst General Manager at Tata Consultancy Servicess. Michael Batac brings experience from previous roles at TaskUs and Sitel. Michael Batac holds a 1998 - 2003 Saint Louis University (PH). With a robust skill set that includes BPO, Outsourcing, Service Delivery, Workforce Management, Sla and more. Michael Batac has 1 emails and 1 mobile phone numbers on RocketReach.
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