Michael Barker Email
ServiceNow Practice Manager @ Capgemini
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Michael Barker Location
- Sunshine Coast, QLD, AU
Michael Barker Work
- 2025 - now ServiceNow Practice Manager @
- 2021 - 2025 Engagement Manager @
- 2021 - 2021 Senior Manager @
- 2019 - 2021 Principal Consultant @
- 2018 - 2019 Platform Designer @
- 2017 - 2018 On a mid-career break @
- 2013 - 2017 Service Delivery Manager @
- 2013 - 2013 Consultant @
- 2012 - 2013 IT Service Management Specialist @
- 2008 - 2012 Service Management Specialist @
- 2006 - 2008 Client Services Manager @
- 2003 - 2007 Service Delivery Manager @
Michael Barker Education
- The University of Auckland
Bachelor of Science - BSc (Computer Science, Geography)
1990 - 1994
Michael Barker Skills
- SLA
- Organizational Change
- Customer Engagement
- Service Management
- IT Service Management
- Service Improvement
- Transition Management
- Process Development
- Project Delivery
- Solution Architecture
- Change Management
- Incident Management
- ITIL
- Process Improvement
- Telecommunications
- Service Delivery
- IT Operations
- Stakeholder Management
- Service Level Agreements
- Governance
- Outsourcing
- Business Analysis
- Business Process Improvement
- Business Process
- Service Desk
- Management
- CRM
- Process Management
- IT Management
- IT Outsourcing
- IT Strategy
- Vendor Management
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Project Portfolio Management
- Customer Relationship Management Crm
- Service Level Agreements Sla
- Customer Relationship Management
Michael Barker Summary
- Michael Barker, based in Sunshine Coast, QLD, AU, is currently a ServiceNow Practice Manager at Capgemini. Michael Barker brings experience from previous roles at Capgemini, RXP Group and National Australia Bank. Michael Barker holds a 1990 - 1994 Bachelor of Science - BSc in Computer Science, Geography @ The University of Auckland. With a robust skill set that includes SLA, Organizational Change, Customer Engagement, Service Management, IT Service Management and more. Michael Barker has 5 emails on RocketReach.
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