Michael Barcus-Gray Email
Ecommerce Analyst @ Ibotta, Inc.
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Michael Barcus-Gray Location
- Denver, CO, US
Michael Barcus-Gray Work
- now Ecommerce Analyst @
- 2022 -2024 Ecommerce Specialist @
- 2024 -2024 Content Quality Specialist @
- 2021 -2022 Trust Care Agent @
- 2020 -2021 Ibotta Care Agent Lead (ICAL) @
- 2019 -2020 Customer Service Representative @
- 2015 -2016 Customer Service Representative @
- 2014 -2015 Customer Service Representative @
Michael Barcus-Gray Education
- Kaplan
Associate of Arts and Sciences - AAS (Criminal Justice/Law Enforcement Administration)
2009-2011 - Kaplan University
Associate of Applied Science (Criminal Justice/Police Science)
2001-2009 - Lakewood High School
High School Diploma
1999-2003 - Lakewood High School
Diploma of Education
Michael Barcus-Gray Skills
- Spreadsheets
- Confidentiality
- Ad Hoc Reporting
- IEX
- Headcount Reporting
- Service Levels
- Diction
- Workforce Management
- Online Moderation
- New Hires
- Coaching
- Working Experience
- Etiquette
- Skilled Multi-tasker
- Data Entry
- Customer Service Representatives
- Helping People
- Attention to Detail
- Shopify
- Google Drive
- Customer Success
- Critical Thinking
- Organization Skills
- Solutions Engineering
- Virtual Training
- Scopes Of Work
- Networking Events
- Responsiveness
- Presentations
- Easily Adaptable
- HTML
- Graphic Design
- Adobe Creative Suite
- Role Modeling
- Help Desk Support
- Chat
- B2C
- Phone Etiquette
- Building Long-term Relationships
- IT Escalation
- Googling
- Writing
- Creative Problem Solving
- Amazon Web Services (AWS)
- Soft Skills
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Loyalty
- Written Communication
- Technical Support
- Community Engagement
- Team Leadership
- Research Skills
- Interpersonal Skills
- English
- Analytical Skills
- Zendesk
- Training
- Teamwork
- Retention Strategies
- Problem Solving
- Customer Retention
- Customer Experience
- Contact Centers
- Customer Service
- E-Commerce
- Communication
Michael Barcus-Gray Summary
- Michael Barcus-Gray, based in Denver, CO, US, is currently a Ecommerce Analyst at Ibotta, Inc.. Michael Barcus-Gray brings experience from previous roles at Ibotta. Michael Barcus-Gray holds a 2009 - 2011 Associate of Arts and Sciences - AAS in Criminal Justice/Law Enforcement Administration @ Kaplan. With a robust skill set that includes Spreadsheets, Confidentiality, Ad Hoc Reporting, IEX, Headcount Reporting and more. Michael Barcus-Gray has 1 emails on RocketReach.
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