Michael Bald Email
Canadian Managed Services Executive @ Toshiba Global Commerce Solutions
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Michael Bald Location
- Markham, ON, CA
Michael Bald Work
- 2023 -now Canadian Managed Services Executive @
- 2021 -now Director - Board Of Directors @
- 2015 -2023 Senior Client Executive @
- 2014 -2015 National Account Services Leader @
- 2009 -2014 Key Account Manager @ IBM Canada Ltd.
- 2007 -2009 Delivery Project Executive, Banking and Financial Services @ IBM Canada Ltd.
- 2003 -2007 Senior Technical Client Manager @ IBM Canada Ltd.
- 2003 -2003 Assistant Project Manager - Remote Technical Support @ IBM Canada Ltd.
- 1999 -2003 Team Lead - Application Development @ IBM Canada Ltd.
- 1997 -1999 Program Manager - Advisory I and T Specialist s and 390 US Support @ IBM Canada Ltd.
- 1996 -1997 Technician - Large Systems Install Team @ IBM Canada Ltd.
- 1992 -1996 Software Support @ IBM Canada Ltd.
Michael Bald Education
- The University of Western Ontario - Richard Ivey School of Business
Master of Business Administration (M.B.A.) (Executive Masters of Business Administration)
2013-2015 - Carleton University Ottawa
B.A. Hons.
Michael Bald Skills
- Service Delivery
- Strategic Planning
- Customer Relationship Management
- Customer Service
- Account Management
- Solutions Design
- Project Management
- Sales & Marketing Leadership
- Financial Risk Management
- Change Management
- Business Process Re-engineering
- Best Practices
- Consulting
- Cost Take Out
- Contract Negotiation
- Contract Management
- Channel Partners
- Sla
- IT Outsourcing
- IT Service Management
- Vendor Management
- Outsourcing
- CRM
- Data Center
- Relationship Mgmt
- Customer-facing
- IT Strategy
- Business Analysis
- Process Improvement
- Management
- Business Process
- Leadership
- Business Intelligence
- Service Management
- Project Portfolio Management
- Project Delivery
- Telecommunications
- Cost Accounting
- Integration
- PMP
- Team Leadership
- Business Process Improvement
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Business Process Re Engineering
- Sales and Marketing Leadership
- Customer Facing
Michael Bald Summary
- Michael Bald, based in Markham, ON, CA, is currently a Canadian Managed Services Executive at Toshiba Global Commerce Solutions. Michael Bald brings experience from previous roles at Toshiba Global Commerce Solutions, TOSHIBA Global Commerce Solutions, Inc and IBM Canada Ltd.. Michael Bald holds a 2013 - 2015 Master of Business Administration (M.B.A.) in Executive Masters of Business Administration @ The University of Western Ontario - Richard Ivey School of Business. With a robust skill set that includes Service Delivery, Strategic Planning, Customer Relationship Management, Customer Service, Account Management and more. Michael Bald has 1 emails on RocketReach.
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