Michael Backus Email & Phone Number

Chief Revenue Officer @ HomeServe USA

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Michael Backus Location

New York, NY, US

Michael Backus Work

2024 -now Chief Revenue Officer @
2022 -2024 Chief Growth Officer @
2016 -2022 Chief Sales Officer @
2015 -2016 Executive Vice President Account Management @
2013 -2015 Senior Vice President Account Management @
2011 -2012 Senior Vice President Customer Service and Sales @
2007 -2011 Vice President, Customer Service and Sales @
2006 -2007 Vendor Manager Outbound @
2000 -2005 Director Account Management @
1998 -2000 Operations Manager @ PRC
1994 -1998 Training Manager @ MBNA America

Michael Backus Education

Rutgers University 1989-1993

Michael Backus Skills

Call Center
Sales Performance
Workforce
Help Desk Support
Winter
Customer Service Representatives
Expenses
Vendors
Location
Sales
Business Reviews
Reduced Costs
Cost
Annual Reviews
Procedural
Mentoring
Finance
Structure
Telemarketing
Driving
Miami
Client Billing
Introducing
Sales Leads
Absenteeism
Temporary Placement
Location Intelligence
Legal
Facilitation
Vice Presidents
Management Structure
Developmental
Procurement
Management
Outsourcing
Hsbc
Calls
Contractors
Maintenance and Repair
General Electric
Integration
CRM
Metrics
Mexico
Hiring
Downsizing
Accounting
Exams
Financial Forecasting
Coral Gables
Incentive Programs
Portfolio Management
Forecasting
Customer Satisfaction
Arena Simulation Software
Business Services
Trade Unions
Project Leadership
New Programs
Strategy
Inventory
Strategies
Operations Management
New Business Development
Denver
Training
Policy
Point of Contact
Customer Service
Modifying
Scripting
Robust
Accent Neutralization
Scheduling
Project Management
Reporting
Precision Engineering
Shares
Capital
Pre Sales
Call Centers
Board of Directors
Campaigns
Ratings
Business Partnering
Calling
Promotional
Verizon
Renewals
Economics
Perspective
Partner Management
Coordination
Birmingham
Accountability
Universities
Client Services
Communication
Home
Schedules
Greenwood Village
Quality Assurance
Consolidating
Operations
Pay for Performance
Marketing
Timelines
DSL
Microsoft Project
Data Driven Testing
Project
Contractual Agreements
Launching
Presentations
Utility
Pricing
Responsibility
Internal Audit
Usa
Policies and Procedures
E Commerce
Attrition
International
Universe
Cross Training
Obtain
Efficiencies
Estimating
Portfolio
Account Management
End to End
Process Improvement Projects
Reviews
Colleges
Vendor Management
Guidelines
On Line
Continuing Education
Launches
Proposal Writing
Agents
Interest Rates
Invoicing
Back Office
Budgets
15k
Mystery
Inbound Marketing
Introducing New Products
Wireless
Multilingual
Delivery
Recruiting
Employee Benefits
Performance Management
Competition

Michael Backus Summary

Michael Backus, based in New York, NY, US, is currently a Chief Revenue Officer at HomeServe USA. Michael Backus brings experience from previous roles at HomeServe USA. Michael Backus holds a 1989 - 1993 Rutgers University. With a robust skill set that includes Call Center, Sales Performance, Workforce, Help Desk Support, Winter and more. Michael Backus has 2 emails and 1 mobile phone numbers on RocketReach.