Client Management Team Lead @ (September 2022 - January 2023)
Product Support Team Lead @ (October 2021 - September 2022)
Technical Team Lead and SME @ (November 2020 - October 2021)
Technical Support Engineer @ (May 2019 - November 2020)
Support Representative @ (May 2018 - December 2018)
I T Officer @ Darvell Schools (October 2016 - May 2018)
Personal Assistant @ Bureau of Common Services and Service Monitoring (December 2015 - September 2016)
Michael Babalola Education
University of Lagos
Masters (Information Technology)
Olabisi Onabanjo University(O.O.U)
B.Sc. (Computer Science)
Michael Babalola Skills
Account Management
Adoption
Analytical Skills
Azure Active Directory
Business Analysis
Business Case Development
Business Development
Call Center Administration
Change Management
Client Rapport
Commercial Operation
Communication
CompTIA
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Maintenance
Cross-functional Team Leadership
Cross-team Collaboration
Customer Interaction
Customer Journey Mapping
Customer Segmentation Strategy
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Daily Operations
Display Technologies
Enhanced Active listening
Entrepreneurship
Event Management
Exceeding Customer Expectations
Goal Setting
Graphic Design
Help Desk Implementation
IT Hardware Support
IT Management
IT Service Management
Internal Customer Advocacy
Interpersonal Skills
Leadership
Marketing
Marketing Strategy
Microsoft Exchange online
Microsoft Office
Microsoft Teams
Mobile Devices
Network Administration
Office 365 Administration
Onboarding
Online Advertising
Online Marketing
Operational Control
Operational Execution
Operational Oversight
Operational Strategy
Proactive Design Thinking
Program Management
Project Management
Public Speaking
RAM
Social Media
Social Media Marketing
Social Networking
Storage
Strategic Enterprise Management
Strategic Planning
System Administration
Tactical Operations
Team Leadership
Value Realization
Virtualization
Wireless Networking
customer success plan
executive business review
sharepoint online
Business Strategy
Integrated Branding
Closed Circuit Television Cctv
Closed Circuit Television
Michael Babalola Summary
Michael Babalola, based in Nigeria, is currently a Director of Operations at Beacon Power Services. Michael Babalola brings experience from previous roles at Beacon Power Services, Lendsqr || Lending as a Service and Tek Experts. Michael Babalola holds a Masters in Information Technology @ University of Lagos. With a robust skill set that includes Account Management, Adoption, Analytical Skills, Azure Active Directory, Business Analysis and more. Michael Babalola has 1 emails and 1 mobile phone numbers on RocketReach.
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